Header Footer not loading after plugin BIG UPDATE!

  • Resolved biswa1411

    (@biswa1411)


    1 year, 6 months ago

    My Header and footer refuses to load.. what I do… This happened after the BIG update.
    Also elementor builder not opening on every page…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Avi K

    (@bsfavinash)

    1 year, 6 months ago

    Hello @biswa1411

    Thank you for bringing this to our attention. We are trying to reproduce the issue that you’ve shared, however, we are facing challenges.

    Could you please share some more details about your setup? Specifically, it would be really helpful to know how your website was built, what plugins you’re using, and if there are any particular configurations when the header and footer fail to load. This information will allow us to better understand your environment and work towards a solution more efficiently.

    Alternatively, if you prefer, you can email us at [email protected] and include this ticket link. This way, my team and I can assist you more swiftly.

    We appreciate your patience and look forward to your response.

    Regards,
    Avi (from UAE Team)

    Ankush Thakare

    (@iankusht)

    1 year, 6 months ago

    Hi @biswa1411, We are sorry for the inconvenience. Following are the cases in which you might notice the UAE Lite plugins’ pages not loading –

    1. The Elementor panel gets stuck on the loading page
    2. Cannot edit Headers or Footers
    3. Sorry, the content area was not found on your page
    4. Elementor keeps loading on Header/Footer

    Solutions:

    1. Try flushing the permalinks: https://wpastra.com/docs/how-to-refresh-wordpress-permalinks/
    2. Low memory available due to number of plugins installed on the site.

    Elementor recommends at least 256M memory. But, if you have a number of plugins installed on your end, then the memory needs to be increased to a max of 512M.

    Users would need to edit the wp-config.php file to increase the WordPress memory limit.
    Add this to the top, before the line that says, “/* That’s all, stop editing! Happy publishing. */”:
    define(‘WP_MEMORY_LIMIT’, ‘512M’);

    Check the memory in the Elementor > System Info after making the changes.

    Besides, the best practice in such cases is to deactivate the unused widgets from Elementor Addons plugins on your site from the respective plugin settings page which reduces the server requests as well as memory required.

    If you are still facing any issues, please feel free to open a ticket with us directly.

    Best Regards,
    Ankush🙂

    Thread Starter biswa1411

    (@biswa1411)

    1 year, 6 months ago

    Hi bsfankusht,

    Thanks so much for your response. I did what you said and it worked perfectly!

    kind regards,

    Biswa

    Ankush Thakare

    (@iankusht)

    1 year, 5 months ago

    Hi @biswa1411, we are glad to hear that your issue is resolved. If you have any additional questions or concerns, feel free to open a new thread — we’re always here to help.
     
    We truly appreciate your trust in our services and look forward to assisting you again in the future. Have a great day!

    Kind Regards,
    Ankush 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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