Title: Header Slideshow Missing After Update
Last modified: March 21, 2020

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# Header Slideshow Missing After Update

 *  Resolved [webby85x](https://wordpress.org/support/users/webby85x/)
 * (@webby85x)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/)
 * Like a few other people, I am having a problem with the last two updates – the
   header image scroller and call to action buttons keep vanishing completely. I
   have to keep reverting back to version 1.46 to keep the site working correctly.
 * All of my images and text settings are still showing in the theme settings, but
   they are completely missing from the live website.
 * Has anyone found a solution to this yet please?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fheader-slideshow-missing-after-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [Kharis Sulistiyono](https://wordpress.org/support/users/kharisblank/)
 * (@kharisblank)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12569501)
 * Hello there,
 * Apologies for the inconvenience. Please provide us a link to your website, so
   I can check what’s stopping the main slider from showing.
 * Regards,
    Kharis_ aThemes Support
 *  Thread Starter [webby85x](https://wordpress.org/support/users/webby85x/)
 * (@webby85x)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12570192)
 * Hi Kharis,
 * The link is included in my original post.
 * Additional to this, I have to keep deactivating the Sydney Toolbox plugin as 
   this causes critial errors and stops my site from working completely:
 * When seeking help with this issue, you may be asked for some of the following
   information:
    WordPress version 5.3.2 Current theme: Sydney (version 1.46) Current
   plugin: (version ) PHP version 7.0.33
 * Error Details
    ============= An error of type E_ERROR was caused in line 29 of
   the file …./wp-content/themes/sydney/demo-content/setup.php. Error message: Cannot
   redeclare sydney_set_after_import_mods() (previously declared in …./wp-content/
   plugins/sydney-toolbox/demo-content/setup.php:35)
 *  [Kharis Sulistiyono](https://wordpress.org/support/users/kharisblank/)
 * (@kharisblank)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12571855)
 * Hello there,
    _ > The link is included in my original post.
 * I visited the link and it required an authorization access. I have made request
   for it. Please check your inbox.
 * Please resolve it first.
 * Regards,
    Kharis_ aThemes Support
 *  [hellu24](https://wordpress.org/support/users/hellu24/)
 * (@hellu24)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12573225)
 * Hi! I have the same problem. Header Slideshow Missing After Update on 6 Sites.
   
   Here I listed all theses sites: [https://privatebin.net/?b83d647a359004fc#96ZpTdY3RftqrdXLLLdWNLKvsFRiGqTGensKvhonq6Uy](https://privatebin.net/?b83d647a359004fc#96ZpTdY3RftqrdXLLLdWNLKvsFRiGqTGensKvhonq6Uy)(
   This document expires in 23 hours.) Please help. Many thanks!! Helmut
 *  [alursru](https://wordpress.org/support/users/alursru/)
 * (@alursru)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12581287)
 * Hi there!
    I have the same problem. After Update the Header-Slidshow is has gone
   away. Could you help me pleas?
 *  Thread Starter [webby85x](https://wordpress.org/support/users/webby85x/)
 * (@webby85x)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12581474)
 * Hi, thank you for your reply.
    _ > I visited the link and it required an authorization
   access.
 * Sorry about that. Please try this link instead: [https://wons.link/bfs](https://wons.link/bfs)
 * I have just switched back to the lastest version that I have downloaded, so you
   can see that the slideshow is missing.
 * Thank you.
 *  [Roman Bondar](https://wordpress.org/support/users/romanbon/)
 * (@romanbon)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12581532)
 * Hello,
 * Most likely you just have to select the **Full screen slider** option in the **
   Customize → Header area → Header type** section once again.
 * Kind Regards, Roman.
 *  Thread Starter [webby85x](https://wordpress.org/support/users/webby85x/)
 * (@webby85x)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12581604)
 * Amazing – all fixed! Thank you very much for your help.
    -  This reply was modified 6 years, 2 months ago by [webby85x](https://wordpress.org/support/users/webby85x/).
 *  [Roman Bondar](https://wordpress.org/support/users/romanbon/)
 * (@romanbon)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12581662)
 * You are welcome!
 * Kind Regards, Roman.
 *  [nhergert](https://wordpress.org/support/users/nhergert/)
 * (@nhergert)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12585208)
 * This fixed my issue as well. Any details on why it reverted to defaults and how
   I can avoid it in the future? Thanks!
 *  [alursru](https://wordpress.org/support/users/alursru/)
 * (@alursru)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12585239)
 * thanks that worked!
    Kind Regards alursru
 *  [Roman Bondar](https://wordpress.org/support/users/romanbon/)
 * (@romanbon)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12585701)
 * You are welcome! 🙂
 * > Any details on why it reverted to defaults and how I can avoid it in the future?
 * I’m not sure why it happened exactly, but please remember about importance of
   regular full site backups (files and database):
    [https://codex.wordpress.org/WordPress_Backups](https://codex.wordpress.org/WordPress_Backups)
 * Also you might want to check this tutorial:
    [https://athemes.com/tutorials/how-to-setup-a-wordpress-staging-site/](https://athemes.com/tutorials/how-to-setup-a-wordpress-staging-site/)
 * Kind Regards, Roman.
 *  [nhergert](https://wordpress.org/support/users/nhergert/)
 * (@nhergert)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12587884)
 * Okie dokie! My pictures/settings for that field didn’t go away, surprisingly,
   but somehow the setting for what to display got reset.

Viewing 13 replies - 1 through 13 (of 13 total)

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 * 13 replies
 * 6 participants
 * Last reply from: [nhergert](https://wordpress.org/support/users/nhergert/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/header-slideshow-missing-after-update/#post-12587884)
 * Status: resolved