Title: Height errors
Last modified: July 5, 2022

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# Height errors

 *  Resolved [yuhsuancho](https://wordpress.org/support/users/yuhsuancho/)
 * (@yuhsuancho)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/height-errors/)
 * Hi there.
    It’s showing perfectly when previewing in scrollsequence edit page
   but when I put the shortcode in my homepage, the height is showing weirdly. The
   frames and the text are not fixed in the center of the screen and when you scroll
   there’s a big gap and it jumps to the final frame. Please help. Thank you in 
   advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fheight-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Jamie](https://wordpress.org/support/users/jamie00/)
 * (@jamie00)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/height-errors/#post-15801469)
 * Hi [@yuhsuancho](https://wordpress.org/support/users/yuhsuancho/),
 * Thanks for using Scrollsequence. I understand you’re having issues, I’m happy
   to help you out.
 * Generally speaking, I think this is an incompatibility between the plugin and
   the theme. Also, you mentioned that the issue is only happening when they are
   added to the homepage.
 * With this, could you please try to change the following file “ssq-lib__premium_only.
   js” located in plugins/scrollsequence/public/js folder on line that starts with//
   pinReparent: true, remove the “//” and enter only pinReparent:true,
 * This changes the behavior on how the animation sticks to the viewport.
 * Please also note that the un-commenting will be overwritten once you update the
   plugin, so make sure to turn auto-updates off and update the plugin manually 
   and re-do the change.
 * Thanks for your cooperation. Let us know how it goes.
 * Kind regards,
    Jamie
 *  Thread Starter [yuhsuancho](https://wordpress.org/support/users/yuhsuancho/)
 * (@yuhsuancho)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/height-errors/#post-15803950)
 * Hi Jamie
 * Thanks for your reply. I was trying your way to edit the js file but couldn’t
   find the specific file ‘ssq-lib__premium.only.js’. There are only ssq-block.js
   and ssq-lib.js and both of them don’t have ‘//pinReparent: true’ code. Can you
   help take a look?
 *  Plugin Support [Jamie](https://wordpress.org/support/users/jamie00/)
 * (@jamie00)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/height-errors/#post-15817564)
 * Hi [@yuhsuancho](https://wordpress.org/support/users/yuhsuancho/)
 * Thanks for getting back to us, and apologies for the delayed response.
 * I understand that you couldn’t find the specific file _ssq-lib\_\_premium.only.
   js_, and one reason for this that I can think of is that you are using the free
   version of the plugin. Could you please confirm if this is the case for you?
 * Could you also please share with us the page with this issue, so we can check
   further?
 * Looking forward to your response.
 * Kind regards,
    Jamie
 *  Plugin Author [Scrollsequence](https://wordpress.org/support/users/scrollsequence/)
 * (@scrollsequence)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/height-errors/#post-15958924)
 * Closed due to inactivity.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Height errors’ is closed to new replies.

 * ![](https://ps.w.org/scrollsequence/assets/icon-256x256.png?rev=2780206)
 * [Scrollsequence - Cinematic Scroll Image Animation Plugin](https://wordpress.org/plugins/scrollsequence/)
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 * 4 replies
 * 3 participants
 * Last reply from: [Scrollsequence](https://wordpress.org/support/users/scrollsequence/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/height-errors/#post-15958924)
 * Status: resolved