Title: HELP!!
Last modified: May 21, 2017

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# HELP!!

 *  Resolved [monaabdelkader](https://wordpress.org/support/users/monaabdelkader/)
 * (@monaabdelkader)
 * [9 years ago](https://wordpress.org/support/topic/help-489/)
 * Hi,
    I’ve installed the plugin and activated it, I want to make star rating available
   inside some divs in only one page, so I added [ratings] in the place I want, 
   and also selected the ratings image and saved as described here:
 * [http://www.wpbeginner.com/plugins/adding-a-post-rating-system-in-wordpress-with-wp-postratings/](http://www.wpbeginner.com/plugins/adding-a-post-rating-system-in-wordpress-with-wp-postratings/)
 * the stars appeared in the correct place but when I click on it to start rating
   nothing happens??? How will users be able to rate my service???
 * Am I missing any step??
 * thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [9 years ago](https://wordpress.org/support/topic/help-489/#post-9153634)
 * Does it work on the default theme without any plugins activated in the first 
   place?
 *  Thread Starter [monaabdelkader](https://wordpress.org/support/users/monaabdelkader/)
 * (@monaabdelkader)
 * [9 years ago](https://wordpress.org/support/topic/help-489/#post-9153731)
 * I stopped all other plugins but it still not working, but I forgot to say that
   my theme isn’t one of the wordpress themes, I mean it’s a custom theme I’m working
   on it.
    -  This reply was modified 9 years ago by [monaabdelkader](https://wordpress.org/support/users/monaabdelkader/).
 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [9 years ago](https://wordpress.org/support/topic/help-489/#post-9154386)
 * Check this two links, I am guessing it is your theme issue
    1. [https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors](https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors)
   2. [https://wordpress.org/support/topic/ensure-your-theme-has-wp_head-and-wp_footer/](https://wordpress.org/support/topic/ensure-your-theme-has-wp_head-and-wp_footer/)
 *  Thread Starter [monaabdelkader](https://wordpress.org/support/users/monaabdelkader/)
 * (@monaabdelkader)
 * [9 years ago](https://wordpress.org/support/topic/help-489/#post-9155510)
 * I got these errors in the error console
 * Unchecked lastError value: Error: Could not establish connection. Receiving end
   does not exist.
    ReferenceError: current_rating is not defined ReferenceError:
   ratings_off is not defined
 * I think the last two errors are related to the plugin.
    what should I do??
    -  This reply was modified 9 years ago by [monaabdelkader](https://wordpress.org/support/users/monaabdelkader/).
 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [9 years ago](https://wordpress.org/support/topic/help-489/#post-9158070)
 * No it is not, it is related to your theme because of [https://wordpress.org/support/topic/ensure-your-theme-has-wp_head-and-wp_footer/](https://wordpress.org/support/topic/ensure-your-theme-has-wp_head-and-wp_footer/).
 *  Thread Starter [monaabdelkader](https://wordpress.org/support/users/monaabdelkader/)
 * (@monaabdelkader)
 * [9 years ago](https://wordpress.org/support/topic/help-489/#post-9159503)
 * After adding <?php wp_head(); ?> and <?php wp_footer(); ?> to header and footer
   php files it worked for once (I voted successfully) but it stopped working after
   that, I tried from other laptops but also I can’t vote, only gray stars and the
   one vote I did successfully appears in manage ratings but besides stars 0 votes
   is written
 * what can I do??
    -  This reply was modified 9 years ago by [monaabdelkader](https://wordpress.org/support/users/monaabdelkader/).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘HELP!!’ is closed to new replies.

 * ![](https://ps.w.org/wp-postratings/assets/icon.svg?rev=978014)
 * [WP-PostRatings](https://wordpress.org/plugins/wp-postratings/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-postratings/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-postratings/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-postratings/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-postratings/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-postratings/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [monaabdelkader](https://wordpress.org/support/users/monaabdelkader/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/help-489/#post-9159503)
 * Status: resolved