Title: HELP 500 Error
Last modified: July 20, 2018

---

# HELP 500 Error

 *  Resolved [bigguy12](https://wordpress.org/support/users/bigguy12/)
 * (@bigguy12)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/help-500-error/)
 * I have purchased the Timeline Pro version a couple months ago and I still cannot
   get it to work.
    Every single time I add the plugin on my website, my website
   shuts down completely and I see a 500 ERROR code. I then have to remove the Time
   line plugin from my BlueHost in order for my website to work again.
 * Please Help, I have been trying to get this thing to work for months.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhelp-500-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Code Parrots](https://wordpress.org/support/users/codeparrots/)
 * (@codeparrots)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/help-500-error/#post-10513856)
 * Hi [@bigguy12](https://wordpress.org/support/users/bigguy12/)
 * Feel free to use the contact form on our site to reach out, we would be more 
   than happy to take a look for you. As a pro user you have access to priority 
   support. Once you reach out there we can get things resolved for you via email
   fairly quickly.

Viewing 1 replies (of 1 total)

The topic ‘HELP 500 Error’ is closed to new replies.

 * ![](https://ps.w.org/timeline-express/assets/icon-256x256.png?rev=1007462)
 * [Timeline Express](https://wordpress.org/plugins/timeline-express/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/timeline-express/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/timeline-express/)
 * [Active Topics](https://wordpress.org/support/plugin/timeline-express/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/timeline-express/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/timeline-express/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Code Parrots](https://wordpress.org/support/users/codeparrots/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/help-500-error/#post-10513856)
 * Status: resolved