Help activing plugin pls

  • Resolved SandraJay

    (@sandrajay)


    11 years, 4 months ago

    I downloaded Google Maps plugin, but when I went to install it through the Dashboard, I got an error about filesize for the php.ini file. Someone in a support forum suggested to load the folder via FTP into my wp-content folder. The folder is there as wp-google-maps. I hit a refresh on my browser to update the dashboard contents but I still don’t see the plug-in in the Plugins, including active or inactive.

    How do I activate this plugin if it was loaded via FTP please?

    (as you can tell from my post, I’m NEW!) THanks for your patience.

Viewing 9 replies - 1 through 9 (of 9 total)
  • csloisel

    (@csloisel)

    11 years, 4 months ago

    The folder needs to be in the wp-content/plugins folder not the root of wp-content.

    Thread Starter SandraJay

    (@sandrajay)

    11 years, 4 months ago

    sorry, should have clarified. It IS in the plug-ins directory. Thanks

    Thread Starter SandraJay

    (@sandrajay)

    11 years, 4 months ago

    Same directory as all my other installed plug-ins which are in my Dashboard > Plugins page

    csloisel

    (@csloisel)

    11 years, 4 months ago

    When you open the wp-google-maps folder, are all the files there? Specifically wpGoogleMaps.php?

    Some unzip applications will create a nested folder for exmple a wp-google-maps folder inside a wp-google maps folder, make sure this is not the case.

    Thread Starter SandraJay

    (@sandrajay)

    11 years, 4 months ago

    Yes, it’s there. Last modified date and time shows that it transferred correctly.

    Thread Starter SandraJay

    (@sandrajay)

    11 years, 4 months ago

    Ahhhhhh, let me see if it’s nested! THanks for that tip. Will check and advise.

    Thread Starter SandraJay

    (@sandrajay)

    11 years, 4 months ago

    You got it! (Told you I was new!) Will delete and reload only the actual directory. Will advise if successful or not.

    csloisel

    (@csloisel)

    11 years, 4 months ago

    Well you an try: clearing your browser cache, restarting your server if that is an option, and ensure the plugins directory has the correct permissions.

    Edit: Nevermind I guess we found the problem.

    Thread Starter SandraJay

    (@sandrajay)

    11 years, 4 months ago

    And I tip my hat to you, sir, in thanks! YESSSS, that did it.

    csloisel, I thank you for your speedy and accurate help on this! Greatly appreciated.

Viewing 9 replies - 1 through 9 (of 9 total)

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