Title: Help request – Ajax error
Last modified: May 14, 2021

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# Help request – Ajax error

 *  Resolved [danielkapeleti](https://wordpress.org/support/users/danielkapeleti/)
 * (@danielkapeleti)
 * [5 years ago](https://wordpress.org/support/topic/help-request-ajax-error/)
 * Hi everyone,
 * Can someone please help me ?
 * I installed Post SMTP to a new website and after sending test email I received
   this error:
 * Sending the message: Ajax Error
 * Status
 * An unexpected error occurred:
 * <p>There has been a critical error on this website.</p><p>[Learn more about troubleshooting WordPress.](https://wordpress.org/support/article/faq-troubleshooting/)
   </p>
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhelp-request-ajax-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [estigy](https://wordpress.org/support/users/estigy/)
 * (@estigy)
 * [5 years ago](https://wordpress.org/support/topic/help-request-ajax-error/#post-14442062)
 * I get the same error message when I want to resend a mail that has already been
   sent.
 *  Thread Starter [danielkapeleti](https://wordpress.org/support/users/danielkapeleti/)
 * (@danielkapeleti)
 * [5 years ago](https://wordpress.org/support/topic/help-request-ajax-error/#post-14442216)
 * What is bothering the plugin in this website ?
 * In other website it works .
 *  [Tim](https://wordpress.org/support/users/tneville/)
 * (@tneville)
 * [5 years ago](https://wordpress.org/support/topic/help-request-ajax-error/#post-14454810)
 * Hi [@danielkapeleti](https://wordpress.org/support/users/danielkapeleti/),
 * Can you paste a copy of your Post SMTP diagnostics log? It contains useful information
   about your SMTP provider and host.
 * Kind Regards,
    Tim
 *  [Tim](https://wordpress.org/support/users/tneville/)
 * (@tneville)
 * [5 years ago](https://wordpress.org/support/topic/help-request-ajax-error/#post-14454812)
 * Hi [@estigy](https://wordpress.org/support/users/estigy/),
 * If you require assistance with your site, please create your own thread and we
   will do our best to respond.
 * Kind Regards,
    Tim
 *  [Tim](https://wordpress.org/support/users/tneville/)
 * (@tneville)
 * [5 years ago](https://wordpress.org/support/topic/help-request-ajax-error/#post-14521364)
 * Hi [@danielkapeleti](https://wordpress.org/support/users/danielkapeleti/),
 * We haven’t heard from you in a while, so I’ll mark this thread as resolved. If
   you have any further questions please feel free to open a new thread, and link
   to this one.
 * Kind Regards,
    Tim

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Help request – Ajax error’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Tim](https://wordpress.org/support/users/tneville/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/help-request-ajax-error/#post-14521364)
 * Status: resolved