Title: Help required with webhook issues
Last modified: February 7, 2025

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# Help required with webhook issues

 *  Resolved [icecreamjelly](https://wordpress.org/support/users/icecreamjelly/)
 * (@icecreamjelly)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/help-required-with-webhook-issues/)
 * Hello
 * I have some issues with a Stripe webhook for a site that runs PMS. I contacted
   Stripe and they said to contact the plugin makers that integrate with Stripe.
   It is a little complicated and I might have to provide sensitive information.
   Is there an email address I can send some files and screenshots to about this?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [thomaswild](https://wordpress.org/support/users/thomaswild/)
 * (@thomaswild)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/help-required-with-webhook-issues/#post-18297988)
 * Hello [@icecreamjelly](https://wordpress.org/support/users/icecreamjelly/),
   Since
   this is a public form, and in this case the issue you are trying to solve involves
   sensitive data, if you want you could contact us on our website here: [https://www.cozmoslabs.com/support/open-ticket](https://www.cozmoslabs.com/support/open-ticket)
 *  Thread Starter [icecreamjelly](https://wordpress.org/support/users/icecreamjelly/)
 * (@icecreamjelly)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/help-required-with-webhook-issues/#post-18298039)
 * Hello [@thomaswild](https://wordpress.org/support/users/thomaswild/)
 * Thank you for your reply.
 * I tried to send a message on that website, but it requires a license key, which
   I do not have. Is there another way I can send you some screenshots (it contains
   account information and error logs) instead?
 * Thanks
 *  Plugin Support [thomaswild](https://wordpress.org/support/users/thomaswild/)
 * (@thomaswild)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/help-required-with-webhook-issues/#post-18310699)
 * Hello [@icecreamjelly](https://wordpress.org/support/users/icecreamjelly/),
   You
   can send the screenshots to this email address: [hello@cozmoslabs.com](https://wordpress.org/support/topic/help-required-with-webhook-issues/hello@cozmoslabs.com?output_format=md)
   Please make sure to include details about said screenshots as well as a link 
   to this forum post. This will help us identify your problem and help solve it
   more efficiently.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Help required with webhook issues’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [thomaswild](https://wordpress.org/support/users/thomaswild/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/help-required-with-webhook-issues/#post-18310699)
 * Status: resolved