Title: Help Theme Broken
Last modified: June 24, 2021

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# Help Theme Broken

 *  [susan13](https://wordpress.org/support/users/susan13/)
 * (@susan13)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/help-theme-broken/)
 * Hi,
    I have been using the pro version of your theme without issue for years 
   and suddenly The theme is broken and I can only work in recovery mode. I tried
   commenting out lines 181 – 238 in function.php as you suggested but that threw
   another error. I have had to temporarily abandon this theme for another but I
   would like very much to resume using Panoramic since it looks exactly like my
   client wants it to.
 * Also, you should know, I do not use posts or allow comments yet someone was able
   to access a post (which I do not use) and leave a comment — that seems to be 
   what started this all. I have deleted the weird page and comment but I cannot
   restart the theme. Any help you can provide would be much appreciated.
 * Here is the email I received
 * WordPress caught an error with your theme, Panoramic.
 * First, visit your website ([http://vellacarbone.com/](http://vellacarbone.com/))
   and check for any visible issues. Next, visit the page where the error was caught(
   [http://vellacarbone.com/wp-admin/themes.php?activated=true](http://vellacarbone.com/wp-admin/themes.php?activated=true))
   and check for any visible issues.
 * Please contact your host for assistance with investigating this issue further.
 * Please advise thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [susan13](https://wordpress.org/support/users/susan13/)
 * (@susan13)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/help-theme-broken/#post-14593039)
 * The first message I received related to the comment —
 * First, visit your website ([http://vellacarbone.com/](http://vellacarbone.com/))
   and check for any visible issues. Next, visit the page where the error was caught(
   [http://vellacarbone.com/wp-admin/edit-comments.php?comment_status=moderated](http://vellacarbone.com/wp-admin/edit-comments.php?comment_status=moderated))
   and check for any visible issues.
 * The second message I received (in the original message) was after I tried to 
   reactivate Panoramic. I use a child theme.
 *  Thread Starter [susan13](https://wordpress.org/support/users/susan13/)
 * (@susan13)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/help-theme-broken/#post-14593352)
 * And….when I commented out the line you suggested it threw an error at line 35.
 *  Thread Starter [susan13](https://wordpress.org/support/users/susan13/)
 * (@susan13)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/help-theme-broken/#post-14594041)
 * When I try to activate the Child Panoramic Pro theme this is what happens
 * `Fatal error: Uncaught Error: Call to undefined function customizer_library_get_default()
   in /home2/vellacar/public_html/wp-content/themes/panoramic/front-page.php:35 
   Stack trace: #0 /home2/vellacar/public_html/wp-includes/template-loader.php(106):
   include() #1 /home2/vellacar/public_html/wp-blog-header.php(19): require_once('/
   home2/vellacar...') #2 /home2/vellacar/public_html/index.php(17): require('/home2/
   vellacar...') #3 {main} thrown in /home2/vellacar/public_html/wp-content/themes/
   panoramic/front-page.php on line 35`

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Help Theme Broken’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/panoramic/1.1.93/screenshot.png)
 * Panoramic
 * [Support Threads](https://wordpress.org/support/theme/panoramic/)
 * [Active Topics](https://wordpress.org/support/theme/panoramic/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/panoramic/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/panoramic/reviews/)

 * 3 replies
 * 1 participant
 * Last reply from: [susan13](https://wordpress.org/support/users/susan13/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/help-theme-broken/#post-14594041)
 * Status: not resolved