Title: Help website crashed
Last modified: August 20, 2016

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# Help website crashed

 *  [NatalieAB](https://wordpress.org/support/users/natalieab/)
 * (@natalieab)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/help-website-crashed/)
 * I was adding plugin to my site and when I added W3 Total Cache or Super Cache
   I got this message Fatal error: Call to undefined function shopp() in /home/nataliea/
   public_html/wp-content/plugins/shopp-cache-helper/shopp-cache-helper.php on line
   77 Now what do I do to fix this? I’m really new at all this and am not technical
   at all. I don’t understand at all how to fix this, so I need detailed how to.
   I’m sorry.

The topic ‘Help website crashed’ is closed to new replies.

## Tags

 * [crashed website](https://wordpress.org/support/topic-tag/crashed-website/)

 * 0 replies
 * 1 participant
 * Last reply from: [NatalieAB](https://wordpress.org/support/users/natalieab/)
 * Last activity: [14 years, 2 months ago](https://wordpress.org/support/topic/help-website-crashed/)
 * Status: not resolved

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