Title: Help with missing files
Last modified: August 21, 2016

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# Help with missing files

 *  [noir_87](https://wordpress.org/support/users/noir_87/)
 * (@noir_87)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/help-with-missing-files-1/)
 * Hi there.
 * I’m currently trying to help a client who’s website is throwing all sorts of 
   errors back at me. Its running on an older version of wordpress (3.4.2) and when
   i log in, above the dashboard pane I am greeted with:
 * Warning: include(./wp-content/plugins/wp-super-cache/wp-cache-base.php) [function.
   include]: failed to open stream: No such file or directory in /var/www/vhosts/
   barriermattingsystems.co.nz/httpdocs/wp-content/plugins/wp-super-cache/wp-cache.
   php on line 53
 * Warning: include(./wp-content/plugins/wp-super-cache/wp-cache-base.php) [function.
   include]: failed to open stream: No such file or directory in /var/www/vhosts/
   barriermattingsystems.co.nz/httpdocs/wp-content/plugins/wp-super-cache/wp-cache.
   php on line 53
 * Warning: include() [function.include]: Failed opening ‘./wp-content/plugins/wp-
   super-cache/wp-cache-base.php’ for inclusion (include_path=’.:’) in /var/www/
   vhosts/barriermattingsystems.co.nz/httpdocs/wp-content/plugins/wp-super-cache/
   wp-cache.php on line 53
 * Warning: include_once(./wp-content/plugins/wp-super-cache/ossdl-cdn.php) [function.
   include-once]: failed to open stream: No such file or directory in /var/www/vhosts/
   barriermattingsystems.co.nz/httpdocs/wp-content/plugins/wp-super-cache/wp-cache.
   php on line 70
 * Warning: include_once() [function.include]: Failed opening ‘./wp-content/plugins/
   wp-super-cache/ossdl-cdn.php’ for inclusion (include_path=’.:’) in /var/www/vhosts/
   barriermattingsystems.co.nz/httpdocs/wp-content/plugins/wp-super-cache/wp-cache.
   php on line 70
 * Could this be remedied by upgrading wordpress, or is there a deeper issue here?
 * Many thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Riversatile](https://wordpress.org/support/users/riversatile/)
 * (@riversatile)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/help-with-missing-files-1/#post-4315812)
 * Hi noir_87,
 * Did you try to update “wp-super-cache” (if an update notification appears) or
   overwrite manually the directory of “wp-super-cache” with the latest version (
   1.4) ?
    Before to proceed, note the version of “wp-super-cache” and make a backup
   of the “wp-super-cache” directory on your computer.
 * Regards
 *  Thread Starter [noir_87](https://wordpress.org/support/users/noir_87/)
 * (@noir_87)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/help-with-missing-files-1/#post-4315819)
 * Hi. Thanks for the reply. I unfortnately can’t update the plugin through the 
   dashboard because there is no option to in wordpress 3.4.2 – The site only has
   minimal plugins, would it be safe to update to the latest version of wordpress
   and then proceed? After googling the problem I found that the main issue is the
   plugin location has changed (the hosting servers have been switched over the 
   last week)
 * Thanks 🙂
 *  [Riversatile](https://wordpress.org/support/users/riversatile/)
 * (@riversatile)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/help-with-missing-files-1/#post-4315855)
 * …In your case, I think it’s a bad idea to update WordPress just because the plugin
   files are unreachable. Update WordPress core files from 3.4 to 3.7.1 needs some
   serious preparation (do a database backup, analyse your plugins to know if they
   will work on the latest version of WordPress).
 * First of all, I think you have to solve this issue with this plugin. If you know
   the version of the “wp-super-cache” (go to the “Plugins” menu) you use, with 
   a FTP client, you can try to upload the files in the new directory of the plugin(
   it seems to be : …/wp-content/plugins/wp-super-cache/)
 * To download an old version of “wp-super-cache”, go here: [http://wordpress.org/plugins/wp-super-cache/developers/](http://wordpress.org/plugins/wp-super-cache/developers/)
 *  Thread Starter [noir_87](https://wordpress.org/support/users/noir_87/)
 * (@noir_87)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/help-with-missing-files-1/#post-4315865)
 * You’re a legend. Thanks alot 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Help with missing files’ is closed to new replies.

## Tags

 * [errors](https://wordpress.org/support/topic-tag/errors/)
 * [older version](https://wordpress.org/support/topic-tag/older-version/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [noir_87](https://wordpress.org/support/users/noir_87/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/help-with-missing-files-1/#post-4315865)
 * Status: not resolved

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