Title: Hide Backend error 404 Last modified: April 18, 2022 --- # Hide Backend error 404 * [timmer81](https://wordpress.org/support/users/timmer81/) * (@timmer81) * [4 years, 1 month ago](https://wordpress.org/support/topic/hide-backend-error-404/) * I am using ithemes security 7.1.1 and am having a problem with the hide back end feature. * The unique login is not working and nor is the normal /folder/wp-login.php. * However, when a itsec token is used to log in it works?? * I have deactivated plugins to see if there is a conflict but there doesn’t appear to be. * Please could someone point me in the right direction to try and solve the issue? Viewing 10 replies - 1 through 10 (of 10 total) * [mikes9](https://wordpress.org/support/users/mikes9/) * (@mikes9) * [4 years, 1 month ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-15569063) * Could it be fixed? * Thread Starter [timmer81](https://wordpress.org/support/users/timmer81/) * (@timmer81) * [4 years, 1 month ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-15569911) * Hi [@mikes9](https://wordpress.org/support/users/mikes9/) * It doesn’t work with my chosen url sadly. * Not really sure what else to try * [nlpro](https://wordpress.org/support/users/nlpro/) * (@nlpro) * [4 years, 1 month ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-15569990) * Hi timmer81, * > However, when a itsec token is used to log in it works?? * Can you explain this a bit more. Use an example. * +++++ To prevent any confusion, I’m not iThemes +++++ * Thread Starter [timmer81](https://wordpress.org/support/users/timmer81/) * (@timmer81) * [4 years, 1 month ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-15570031) * from what i understand this was a change in a previous update * > `Important: The way that Hide Backend functions changes in this release. Previously, > if your Hide Backend Login Slug was wplogin, going to example.com/wplogin would > result in the URL remaining example.com/wplogin. The new implementation of > this feature results in a redirect to a URL that looks as follows: example. > com/wp-login.php?itsec-hb-token=wplogin. While this may not be desireable for > some users, this change was necessary to fix longstanding compatibility issues > with other plugins. Once you access the login page using the Login Slug page, > a cookie is set with an expiration time of one hour. As long as the cookie > remains, you can access example.com/wp-login.php without having to access the > Hide Backend Login Slug first. If you wish to confirm that Hide Backend is > working properly on your site, opening up a private browsing window is a quick > way to test without having to log out and clear cookies.` * But for whatever reason when I login with example.com/shop/examplelogin it doesn’t work * [nlpro](https://wordpress.org/support/users/nlpro/) * (@nlpro) * [4 years, 1 month ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-15570183) * Yes, that is correct. * example.com/shop/examplelogin it doesn’t work = 404 ? * and * example.com/shop/wp-login.php doesn’t work = 404 ? * and * example.com/shop/wp-login.php?itsec-hb-token=examplelogin works ? * Based on the provided info so far, it looks like the hidden slug is not recognized and therefor there is no redirect taking place. * You are not using any special chars in the hidden slug ? * Thread Starter [timmer81](https://wordpress.org/support/users/timmer81/) * (@timmer81) * [4 years, 1 month ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-15570361) * Hi [@nlpro](https://wordpress.org/support/users/nlpro/) * Thank you for your reply. * No special characters * [nlpro](https://wordpress.org/support/users/nlpro/) * (@nlpro) * [4 years, 1 month ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-15570415) * Try and toggle the Hide Backend **Enable Redirection** setting on/off (if not already tried), to see whether that makes any difference. * Thread Starter [timmer81](https://wordpress.org/support/users/timmer81/) * (@timmer81) * [4 years, 1 month ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-15572515) * Hi [@nlpro](https://wordpress.org/support/users/nlpro/) * Thank you for your reply. * I have tried that but sadly it did not make any difference * [josegutierrez65](https://wordpress.org/support/users/josegutierrez65/) * (@josegutierrez65) * [3 years, 8 months ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-16019259) * I have the same issue, cannot fix it * [nlpro](https://wordpress.org/support/users/nlpro/) * (@nlpro) * [3 years, 8 months ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-16019296) * Hi josegutierrez65, * Make sure permalinks are enabled for your site (Settings > Permalinks). * If your site is using permalinks try and reset the permalinks (if not already). Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Hide Backend error 404’ is closed to new replies. * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351) * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/) * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq) * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/) * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/) * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/) ## Tags * [iThemes Security](https://wordpress.org/support/topic-tag/ithemes-security/) * 10 replies * 4 participants * Last reply from: [nlpro](https://wordpress.org/support/users/nlpro/) * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/hide-backend-error-404/#post-16019296) * Status: not resolved