Hide “Welcome to…” | ww.wp.xz.cn

Resolved emzdesign
(@emzdesign)

5 years, 7 months ago

I have looked through all the settings and have these options ticked:

Skip Greetings and Trigger an Intent
Skip Greetings and Show Start Menu
Show Start Menu After Greetings
Disable First Message

But when I load the site I’m still getting a “Welcome to WPBot” message.

Basically I just want the button to be visible without any message and then it’s up to the user to click on the button to start the chat. How do I disable the welcome message?

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author QuantumCloud
(@quantumcloud)

5 years, 7 months ago

Please clear any site caching and then check after clearing the browser cache and cookies or in browser Incognito mode.

For pro version support, please open a support ticket from https://qc.ticksy.com/

Thank you!

Thread Starter emzdesign
(@emzdesign)

5 years, 7 months ago

Hi

Thanks for the response. I have done this but the welcome message is still showing?

Thanks.

Plugin Author QuantumCloud
(@quantumcloud)

5 years, 7 months ago

Please open a support ticket from https://qc.ticksy.com/ and include the site link where we can check this.

Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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Tags

chat bot

3 replies
2 participants
Last reply from: QuantumCloud
Last activity: 5 years, 7 months ago
Status: resolved