Title: High CPU Usage Last modified: July 26, 2021 --- # High CPU Usage * Resolved [jjdaley101](https://wordpress.org/support/users/jjdaley101/) * (@jjdaley101) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/) * Hiya – hosting is with siteground, & there has been a massive spike in CPU usage since 14th July. After digging into this, they’ve advised that * 1: there is a self-referring script call: 35.246.65.89 [http://www.sarti.co.uk](http://www.sarti.co.uk)–[ 24/Jul/2021:02:19:27 +0000] “POST /wp-admin/admin-ajax.php?action=as_async_request_queue_runner& nonce=2f35b081c1 HTTP/1.1” 499 0 “[https://www.sarti.co.uk/wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=2f35b081c1”](https://www.sarti.co.uk/wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=2f35b081c1”);“ WordPress/5.8; [https://www.sarti.co.uk”](https://www.sarti.co.uk”); | TLSv1.3 | – 0.991 0.990 – 0 NC:000000 UP:- * 2: I need to disable cart fragments 66.249.66.58 [http://www.sarti.co.uk](http://www.sarti.co.uk)–[ 26/Jul/2021:03:45:10 +0000] “POST /?wc-ajax=get_refreshed_fragments HTTP/1.1” 200 319 “[https://www.sarti.co.uk/fresh-pasta-sauces/”](https://www.sarti.co.uk/fresh-pasta-sauces/”);“ Mozilla/5.0 (Linux; Android 6.0.1; Nexus 5X Build/MMB29P) AppleWebKit/537.36 ( KHTML, like Gecko) Chrome/91.0.4472.90 Mobile Safari/537.36 (compatible; Googlebot/ 2.1; +http://www.google.com/bot.html)” | TLSv1.3 | 0.339 0.339 0.338 – 0 NC:000000 UP:- * I have zero technical ability, so could you give me some simple instructions on where to start with all of this. * Thanks, * James * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhigh-cpu-usage-35%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14703280) * Hi there, * Let’s start checking if there are errors on the WooCommerce Logs. Kindly provide us the following: - **System Status**: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. - **Fatal Error Log**: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available). * > I need to disable cart fragments * WooCommerce “Cart Fragments” is a script using admin-ajax to update the cart without refreshing the page. You can disable the Cart Fragments script with a plugin like [https://wordpress.org/plugins/disable-cart-fragments/](https://wordpress.org/plugins/disable-cart-fragments/). * Thanks! * Thread Starter [jjdaley101](https://wordpress.org/support/users/jjdaley101/) * (@jjdaley101) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14703486) * Hi Mirko – thanks for looking at this. * There are no fatal error logs. * Status report: * ``` ### WordPress Environment ### WordPress address (URL): https://www.sarti.co.uk Site address (URL): https://www.sarti.co.uk WC Version: 5.5.2 REST API Version: ✔ 5.5.2 WC Blocks Version: ✔ 5.3.3 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.4.4 Log Directory Writable: ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: – Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.21 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1k-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.5.2 WC Database Prefix: wp_ Total Database Size: 154.55MB Database Data Size: 122.29MB Database Index Size: 32.26MB wp_woocommerce_sessions: Data: 4.52MB + Index: 0.08MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.36MB + Index: 0.13MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 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Engine InnoDB wpstg1_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg1_wflogins: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wpstg1_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpstg1_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg1_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg1_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpstg1_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg1_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpstg1_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wpstg1_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg1_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpstg1_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpstg1_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpstg1_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpstg1_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpstg1_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpstg1_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpstg1_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpstg1_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpstg1_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg1_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpstg1_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg1_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpstg1_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpstg1_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpstg1_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg1_wpgmza_categories: Data: 0.02MB + Index: 0.00MB + 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wp_yoast_indexable: Data: 2.52MB + Index: 0.86MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.16MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.33MB + Index: 0.19MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.14MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 771 br_product_filter: 2 custom_css: 1 divi_mega_pro: 2 divi_overlay: 2 et_body_layout: 8 et_pb_layout: 38 et_template: 27 et_theme_builder: 1 global_product_addon: 3 nav_menu_item: 52 oembed_cache: 72 page: 67 post: 3 product: 405 product_variation: 806 saswp: 3 saswp_reviews: 5 saswp_rvs_location: 1 shop_coupon: 1 shop_order: 1146 shop_order_refund: 37 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (28) ### Divi Ultimate Header Plugin: by Divi Ultimate – 3.0.2 Age Gate: by Phil Baker – 2.16.4 GDPR Cookie Consent: by WebToffee – 2.0.4 Divi Overlays: by Divi Life — Tim Strifler – 2.9.3 Health Check & Troubleshooting: by The WordPress.org community – 1.4.5 Loco Translate: by Tim Whitlock – 2.5.3 Order Delivery Date Pro for WooCommerce: by Tyche Softwares – 9.25.0 Redirection: by John Godley – 5.1.3 Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.82.1 SiteGround Optimizer: by SiteGround – 5.8.2 WooCommerce - Show only lowest prices in variable products: by Fernando Tellado – 0.9.27 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.59 Abandoned Basket Lite for WooCommerce: by Tyche Softwares – 5.8.8 WooCommerce Admin: by WooCommerce – 2.4.4 WooCommerce Stripe Gateway: by WooCommerce – 5.3.0 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1 WooCommerce Product Add-ons: by WooCommerce – 3.7.0 WooCommerce Product Table: by Barn2 Plugins – 2.8.6 WOOF - WooCommerce Products Filter: by realmag777 – 1.2.5.3 WooCommerce: by Automattic – 5.5.2 Wordfence Security: by Wordfence – 7.5.4 Yoast SEO: by Team Yoast – 16.7 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.0 WP Mail SMTP: by WPForms – 2.9.0 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.1.11 Smush Pro: by WPMU DEV – 3.8.8 WPMU DEV Dashboard: by WPMU DEV – 4.11.2 YITH WooCommerce Gift Cards Premium: by YITH – 3.3.8 ### Inactive Plugins (2) ### Bloom: by Elegant Themes – 1.3.11 WooCommerce Order Delivery: by Themesquad – 1.8.4 ### Dropin Plugins (1) ### object-cache.php: object-cache.php ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: by – 1.7.2 ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) gift-card (gift-card) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #1645 - /online-store/ Basket: #683 - /basket/ Checkout: #684 - /checkout/ My account: #685 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Divi Version: 4.9.10 Author URL: http://www.elegantthemes.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 2,151 Oldest: 2021-06-27 12:47:00 +0100 Newest: 2021-07-26 21:37:41 +0100 Pending: 5 Oldest: 2021-07-26 21:52:41 +0100 Newest: 2021-07-29 23:57:22 +0100 ### Status report information ### Generated at: 2021-07-26 21:38:21 +01:00 ``` * Thanks again, * James * Thread Starter [jjdaley101](https://wordpress.org/support/users/jjdaley101/) * (@jjdaley101) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14710221) * Hi Mirko * Since my last message I’ve disabled cart fragments & also disabled woocommerce admin. Will you be able to have a look at the issue & provide any further guidance? * Thanks again, * James * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14712367) * Hi [@jjdaley101](https://wordpress.org/support/users/jjdaley101/), * Thanks for sending over your System Status. * When you disable WooCommerce Admin do you notice any improvement? Also, are the scheduled actions under `WooCommerce > Status > Scheduled Actions` triggering as expected? * It could be very likely that there are one or more plugins conflicting with the latest version of WooCommerce. Your best bet is to disable all plugins except for WooCommerce core and check to see if it works. If so, go ahead and slowly re-enable plugins until you find out which one is causing trouble. * You can read more about plugin and theme conflicts in the documentation here: [https://docs.woocommerce.com/document/woocommerce-self-service-guide/](https://docs.woocommerce.com/document/woocommerce-self-service-guide/) * Thanks. * Thread Starter [jjdaley101](https://wordpress.org/support/users/jjdaley101/) * (@jjdaley101) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14713673) * Hi [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/) – disabling admin & cart fragmemnts hasn’t made any difference. * I’m afraid I’m not really sure what I’m looking for in WooCommerce > Status > Scheduled Actions. I can see lots of completed actions, and a handful in pending which are all due to run later today. Apart from that, is there any specific I should check. * Next question :). I can create a staging site to test for a conflict, but how do I check cpu usage on this version? All I’ve been using to date is the stats from my host, so what’s the best way of checking cpu usage to see what makes a difference on my staging site? Thanks again! * Thread Starter [jjdaley101](https://wordpress.org/support/users/jjdaley101/) * (@jjdaley101) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14714377) * [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/) – scrub that last request…I think it’s sorted! * Cheers, * James * Plugin Support [wpnomad a11n](https://wordpress.org/support/users/wpnomad/) * (@wpnomad) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14714413) * Hi [@jjdaley101](https://wordpress.org/support/users/jjdaley101/) , * > scrub that last request…I think it’s sorted! * You mean you were able to figure out the cause of high CPU usage? * Thread Starter [jjdaley101](https://wordpress.org/support/users/jjdaley101/) * (@jjdaley101) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14714693) * Hi [@wpnomad](https://wordpress.org/support/users/wpnomad/) – I wish. It just looks like the cpu usage had plummeted on siteground statistics, but it’s now back up again. I’ll just need to look for a conflict on the staging site. However, I’m still not quite sure as to how to check if reactivating a plugin makes a big difference on the staging site as I can’t separate cpu usage statistics for live v staging with siteground. Do you have any suggestions that could help me spot a spike after turning a plugin back on? Cheers, James * Plugin Support [stephjacq a11n](https://wordpress.org/support/users/stephjacq/) * (@stephjacq) * Automattic Happiness Engineer * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14716201) * Hi [@jjdaley101](https://wordpress.org/support/users/jjdaley101/), * This might take some extra tests. If possible, I’d recommend testing at a time when you’re not seeing much activity on the site. * After you activate a plugin, if it’s not something that runs in the background, take some action that causes it to run. If you see a spike, check if you can see anything happening on the live site. After a few minutes, try the plugin action again to see if you can repeat the spike. If you can, then you likely have your culprit. * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14739017) * Hi [@jjdaley101](https://wordpress.org/support/users/jjdaley101/) * We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic. * Thread Starter [jjdaley101](https://wordpress.org/support/users/jjdaley101/) * (@jjdaley101) * [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14739084) * Hi [@maykato](https://wordpress.org/support/users/maykato/) – sorry…I wasn’t getting anywhere, so have paid someone to see if they can fix the issue. Thanks to everyone for their help…suggestions were all helpful, but siteground kept coming up with different reasons for the high cpu. Thanks again, James Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘High CPU Usage’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [high cpu](https://wordpress.org/support/topic-tag/high-cpu/) * 11 replies * 5 participants * Last reply from: [jjdaley101](https://wordpress.org/support/users/jjdaley101/) * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/high-cpu-usage-35/#post-14739084) * Status: resolved