High loading time when select an appointment

  • Resolved revilosomar

    (@revilosomar)


    5 years, 8 months ago

    Hello,

    when you select an appointment to book, the loading time to show the calendar is very high, about ten seconds.

    They don’t have many appointments reserved, about thirty or forty.

    I was thinking that the problem was the server, but I ran it in a local server and the problem persists.

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    5 years, 8 months ago

    @revilosomar

    Could you try updating the plugin to the latest version (x.4.0.3) and turn on the new cache availability and new algorithm.

    Go to SSA Admin page > Settings > Developer Settings (very bottom of page) and under the Beta Features sections toggle on both the new availability algorithm and cache availability setting.

    Now, check the loading times of the booking calendar, a good loading time should be about 3 seconds or so.

    Let us know if that helped,
    Natalie G

    Thread Starter revilosomar

    (@revilosomar)

    5 years, 8 months ago

    Hi Natalie,

    I have the latest version(1.4.0.0) and I have the new cache availability and new algorithm feature turned on in the beta section.

    I have reactivated the feature but the loading times are slow.

    Thanks and Regards.

    Plugin Author NSquared

    (@croixhaug)

    5 years, 8 months ago

    Hi @revilosomar, we just released v1.4.0.3 a few minutes ago. In your WordPress dashboard, please go to Dashboard > Updates and click “Check Again” to force it to check ww.wp.xz.cn for the latest version.

    After upgrading, please enable the “Availability Caching” option under Developer settings, but if load time still doesn’t improve, please contact our Pro support at [email protected] and we’ll help you get this running faster

    Thanks,
    Nathan

    Thread Starter revilosomar

    (@revilosomar)

    5 years, 8 months ago

    Hi Nathan and Natalie,

    thanks for your patience with me. The problem is gone and the loading time is about 3 seconds at worst.

    Thanks again and Regards

    Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    5 years, 8 months ago

    Glad to hear that worked! Again, feel free to reach out to us at [email protected] if you’re having any other issues 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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