Title: Hook or WebHook
Last modified: October 29, 2021

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# Hook or WebHook

 *  Resolved [Flavio Henrique](https://wordpress.org/support/users/flavimhoa/)
 * (@flavimhoa)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/hook-or-webhook/)
 * Hello, how is everything? We are creating an integration of your plugin with 
   whatsapp, I would like to know what would be the right hook to receive data when
   there is an abandoned cart.
 * My idea is to send the data to my client’s WhatsApp as soon as I have a new abandoned
   cart, but it’s not clear which is the ideal hook for this.
 * Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/hook-or-webhook/#post-15020641)
 * Hi Flavio,
 * Thanks for your interest!
    An interesting question as I’m guessing we do not 
   have such a hook at the moment. I will take a look and let you know if there 
   is some good options you could use.
 * Best,
    Nauris
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/hook-or-webhook/#post-15020686)
 * Checked our code and, yes, we do not have such a hook at the moment, but we could
   add one. But to do that the right way, could you please explain the mechanics
   you are planning to build on your part. Also what data you would like to get?
 * Thanks
 *  Thread Starter [Flavio Henrique](https://wordpress.org/support/users/flavimhoa/)
 * (@flavimhoa)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/hook-or-webhook/#post-15021521)
 * Hello Thank you very much for answering my ticket. Your plugin is the best of
   all including you will get a premium version.
 * Well come on… Basically, I wanted to receive the same data that you store in 
   the database
 * order id
    Name Phone (if any)
 * I’m developing an integration with WhatsApp where my client and I will receive
   the data and I’ll put both of them in contact.
 * Today the solution you send email but my client does not use email very often
   so if I have whatsapp from my client who tried to buy I can integrate with a 
   WhatsApp API to speed up service.
 * Thanks.
 *  Thread Starter [Flavio Henrique](https://wordpress.org/support/users/flavimhoa/)
 * (@flavimhoa)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/hook-or-webhook/#post-15021529)
 * My idea can be done in 2 ways… The first would be if there was a field for me
   to add my webhook and every time I had an abandoned cart, it would run this webhook.
 * Or if there was a hook so I can implement my API inside it.
 * Both paths would be very valuable.
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/hook-or-webhook/#post-15021627)
 * Thank you for the kind words 🙂
 * Well, actually it is not that simple since abandoned cart is actually not abandoned
   until it is really abandoned (user has not paid for the order, user has stopped
   updating the cart etc.). So this would mean we would have to create a separate
   method for checking abandoned carts and once we determine that we have a new 
   abandoned cart that hasn’t been recovered – we fire the hook.
    At the moment 
   we are working on a new version release and our hands are full since we are planning
   to add SMS sending integrations that actually might help in what your client 
   is looking for :). However I’m adding your custom hook request to our wish-list.
 * Thank you for bringing this up and your suggestion, that’s excellent to get such
   a feedback and new ideas for improvements!
 * Best wishes,
    Nauris

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Hook or WebHook’ is closed to new replies.

 * ![](https://ps.w.org/woo-save-abandoned-carts/assets/icon-256x256.gif?rev=2768009)
 * [CartBounty - Save and recover abandoned carts for WooCommerce](https://wordpress.org/plugins/woo-save-abandoned-carts/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-save-abandoned-carts/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-save-abandoned-carts/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-save-abandoned-carts/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-save-abandoned-carts/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-save-abandoned-carts/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/hook-or-webhook/#post-15021627)
 * Status: resolved