Title: Horror…please help!
Last modified: August 20, 2016

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# Horror…please help!

 *  [Right_Touch](https://wordpress.org/support/users/right_touch/)
 * (@right_touch)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/horrorplease-help/)
 * I just did the update to 3.2 and everything went white, as in gone. I only see
   the side panel. It appears to be working, but I am unable to see anything. Can
   anyone help, it would be much appreciated.
 * Cheryle

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/horrorplease-help/#post-2190650)
 * See if anything here might apply:
    [Troubleshooting WordPress 3.2 – Master List](http://wordpress.org/support/topic/troubleshooting-wordpress-32-master-list?replies=8)
 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/horrorplease-help/#post-2190651)
 * often caused by plugin or theme function conflicts, so if you have access to 
   your admin panel, try deactivating all plugins. If you don’t have access to your
   admin panel, try manually resetting your plugins, using ftp rename plugins folder
   to plugins_hold and create a blank plugins folder If that resolves the issue,
   delete blank plugins folder and rename original back to plugins reactivate each
   one individually until you find the cause.
 * If that does not resolve the issue, try switching Twenty Ten theme (WordPress
   3.0 and higher) to rule-out a theme-specific issue. If you don’t have access 
   to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/
   themes/ and rename the directory of your currently active theme. This will force
   the Default theme Twenty Ten theme (WordPress 3.0 and higher) to activate and
   hopefully rule-out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a .htaccess rule could
   be the source of the problem. To check for this, access your server via FTP or
   SFTP and rename the .htaccess file. If you can’t find a .htaccess file, make 
   sure that you have set your FTP or SFTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that time period. If
   you don’t have access to your server error log, ask your hosting provider to 
   look for you.
 *  Thread Starter [Right_Touch](https://wordpress.org/support/users/right_touch/)
 * (@right_touch)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/horrorplease-help/#post-2190760)
 * Hi Govpatel,
 * I’m sorry, I’m no webmaster, how do I find my server via FTP or SFTP? Where are
   these files, remember my panel is white with a x at the top, I only see the left
   side panel.
 * Thank you and I appreciate your help.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Horror…please help!’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 3 replies
 * 3 participants
 * Last reply from: [Right_Touch](https://wordpress.org/support/users/right_touch/)
 * Last activity: [14 years, 11 months ago](https://wordpress.org/support/topic/horrorplease-help/#post-2190760)
 * Status: not resolved

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