Title: Host (php timeout?) issue with Backup.
Last modified: July 4, 2023

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# Host (php timeout?) issue with Backup.

 *  Resolved [etodame](https://wordpress.org/support/users/etodame/)
 * (@etodame)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/host-php-timeout-issue-with-backup/)
 * Hi Team,
 * The backup is currently failing.
 * My debug code: BMI-ahqme4oM-15916.
 * I kindly request your assistance.
 * Thank you,
 * Axilleas

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [etodame](https://wordpress.org/support/users/etodame/)
 * (@etodame)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/host-php-timeout-issue-with-backup/#post-16868427)
 * HI again,
 * Tried the following steps but the problem persists.
 * “Please open first section of the plugin named: “What will be backed up?”
   Find
   subsection named: “Exclude by folder / file name (case-sensitive)”Here add these
   three rules, like on image: [https://prnt.sc/9oftADPd_Z7e](https://prnt.sc/9oftADPd_Z7e)
 * Once you do that, please follow these steps:
    1. Go to “Other options” section
    2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    4. Save “Other options” section
    5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * When you do that, try to run your backup once again”
 * Saddly did not work =/
 * New debug Code: 
   BMI-Ozp2YPAh-55331
 * Thanks in advance,
 * Axilleas
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/host-php-timeout-issue-with-backup/#post-16871168)
 * Hello [@etodame](https://wordpress.org/support/users/etodame/) ,
 * It seem like you have very low execution limit threshold, which caused the process
   to stop while it was trying to check the free space.
 * In our plugin it is possible to disable free space checks, but it’s not recommended
   and you should do that only if you’re 100% sure that you have enough space on
   the server for the backup.
 * If you don’t have enough space for the backup or migration, but you will tell
   the plugin that there is enough, the process may still fail and your site may
   encounter many issues due to the lack free space.
 * Step list of the solution:
    1. Go to “Other options” section
    2. Disable space checking: [https://prnt.sc/PAlbYsz3RszJ](https://prnt.sc/PAlbYsz3RszJ)
    3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    4. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    5. Save “Other options” section
    6. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
    7. Run your process once again
 * Let me know if that resolves your issue 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/host-php-timeout-issue-with-backup/#post-16888779)
 * Hey [@etodame](https://wordpress.org/support/users/etodame/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Host (php timeout?) issue with Backup.’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
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 * 3 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/host-php-timeout-issue-with-backup/#post-16888779)
 * Status: resolved