Title: Hostinger bug Last modified: August 3, 2025 --- # Hostinger bug * [Sebastián Echeverri Jaramillo](https://wordpress.org/support/users/sebasweb/) * (@sebasweb) * [10 months, 1 week ago](https://wordpress.org/support/topic/hostinger-bug/) * Reciéntemente he comprado un plan de hosting en hostinger para un cliente y he visto que el plugin no funciona en este hosting. Es una pena, porque me gusta mucho y no lo puedo usar. * De pronto alguien sabe los requisitos del plugin técnicos para poder comunicarme con hostinger y verificar que puede ser la causa de que no funcione? * Si es necesario hacer pruebas, no tengo problema en compartir accesos, es un dominio temporal sin plugins y sólo con el core de wordpress. No está en producción. * Gracias * un saludo, * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhostinger-bug%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [Simeon Boev](https://wordpress.org/support/users/k3llanved/) * (@k3llanved) * [10 months, 1 week ago](https://wordpress.org/support/topic/hostinger-bug/#post-18583593) * Hello [@sebasweb](https://wordpress.org/support/users/sebasweb/), * The support forums mandate that all questions be submitted in English. Therefore, please either update your current post or create a new support topic in English. Furthermore, we need more details about the issue, including any errors or specific problems you’re encountering, so that we can provide the appropriate assistance. * Best Regards, * Simeon Boev * Moderator [Support Moderator](https://wordpress.org/support/users/moderator/) * (@moderator) * [10 months, 1 week ago](https://wordpress.org/support/topic/hostinger-bug/#post-18583630) * Moderator note: [@k3llanved](https://wordpress.org/support/users/k3llanved/) “ The support forums mandate that all questions be submitted in English.” N**o, they do not.** Browsers (at least Chrome and FF) have a “translate” menu item when the page is right clicked. * If your team decides not to respond to posts not in English, that’s up to you. * And, [@sebasweb](https://wordpress.org/support/users/sebasweb/),   please don’t offer to send or post logon credentials on these forums: [https://wordpress.org/support/guidelines#the-bad-stuff](https://wordpress.org/support/guidelines#the-bad-stuff) * It is not OK to offer, enter, or send site credentials on these forums. Thanks for your cooperation. - This reply was modified 10 months, 1 week ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). * Thread Starter [Sebastián Echeverri Jaramillo](https://wordpress.org/support/users/sebasweb/) * (@sebasweb) * [10 months ago](https://wordpress.org/support/topic/hostinger-bug/#post-18584872) * I recently purchased a hosting plan from Hostinger for a client, but I’ve noticed that the plugin I usually rely on doesn’t work with this service. It’s unfortunate, as the plugin is extremely useful, and I’m unable to take advantage of it in this case. * Does anyone know the specific technical requirements for the plugin? I’d like to reach out to Hostinger’s support team to pinpoint the potential cause of the issue. * If testing is required, I’m happy to provide access. The site is hosted on a temporary domain, with no additional plugins installed, and only the WordPress core. It’s not in production yet. * As for the details, the plugin installs successfully but doesn’t load anything— it just displays a blank screen. * Thank you in advance. Best regards, * Plugin Support [Svetoslav Vasev](https://wordpress.org/support/users/svetoslavvasev/) * (@svetoslavvasev) * [10 months ago](https://wordpress.org/support/topic/hostinger-bug/#post-18585020) * Hello [@sebasweb](https://wordpress.org/support/users/sebasweb/) , * The plugin’s requirements can be found here: [https://wordpress.org/plugins/sg-security/](https://wordpress.org/plugins/sg-security/) For your convenience, I’ll paste them below: - WordPress 4.7 - PHP 7.0 - Working .htaccess file * I would recommend ensuring that the WordPress core is up to date, properly installed( not missing any core files) and that the site uses a high enough PHP version. It’s also worth confirming that the .htaccess file contains the default WordPress directives: [https://developer.wordpress.org/advanced-administration/server/web-server/httpd/](https://developer.wordpress.org/advanced-administration/server/web-server/httpd/) * In case everything seems fine, you can try checking the PHP error logs both in the site’s document root folder and in the wp-admin folder. Reinstalling the plugin might also prove helpful. * If the problem still persists, the most optimal way forward would be to contact Hostinger’s support team so that they too can take a look at the website. * Best Regards, * Svetoslav Vasev Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Hostinger bug’ is closed to new replies. * ![](https://ps.w.org/sg-security/assets/icon-256x256.gif?rev=2971855) * [Security Optimizer - The All-In-One Protection Plugin](https://wordpress.org/plugins/sg-security/) * [Support Threads](https://wordpress.org/support/plugin/sg-security/) * [Active Topics](https://wordpress.org/support/plugin/sg-security/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/sg-security/unresolved/) * [Reviews](https://wordpress.org/support/plugin/sg-security/reviews/) ## Tags * [hostinger](https://wordpress.org/support/topic-tag/hostinger/) * 4 replies * 4 participants * Last reply from: [Svetoslav Vasev](https://wordpress.org/support/users/svetoslavvasev/) * Last activity: [10 months ago](https://wordpress.org/support/topic/hostinger-bug/#post-18585020) * Status: not resolved