Title: Hostmonster network setup help Last modified: August 19, 2016 --- # Hostmonster network setup help * Resolved [snails07](https://wordpress.org/support/users/snails07/) * (@snails07) * [15 years, 2 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/) * I am trying to set up a WordPress network (for the first time) using the sub- domains method. I am on hostmonster and have created the wildcard sub-domain in cPanel. I can create a new site in the network admin as well as from the front end at /wp-signup.php and I am receiving the activation emails. When I try to visit a site I have created it gives a Hostmonster 404 (not a 404 from my theme). When I try to visit the dashboard of one of the sites it re-directs to my other domain that is using the same hosting. * I have contacted hostmonster and they very helpfully told me that they can’t assist me with a WordPress problem. But I don’t think it is a WordPress problem. I have the .htaccess file and the wp-config.php set up as per the instructions under network setup. I’m not sure what I can check next. Any help is appreciated! * Thanks Viewing 8 replies - 1 through 8 (of 8 total) * [Andrea Rennick](https://wordpress.org/support/users/andrea_r/) * (@andrea_r) * [15 years, 2 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/#post-2005897) * > When I try to visit the dashboard of one of the sites it re-directs to my other > domain that is using the same hosting. * Wildcard subdomains only work when you use the MAIN domain on your hosting account. * This is an issue with the host. Normally, they do not set up wildcard subs for every domain you add. * tl:dr – you;re out of luck, make it a subfolder install or move it. * Thread Starter [snails07](https://wordpress.org/support/users/snails07/) * (@snails07) * [15 years, 2 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/#post-2005961) * You’re an absolute gun Andrea! Changing to subfolders worked perfectly. * Here’s a link with instructions for anybody else needing this. * [http://codex.wordpress.org/Create_A_Network#Switching_between_subdomains_and_subfolders](http://codex.wordpress.org/Create_A_Network#Switching_between_subdomains_and_subfolders) * [skeggsjp](https://wordpress.org/support/users/skeggsjp/) * (@skeggsjp) * [14 years, 4 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/#post-2006161) * I thought I’d chime in here in case someone else has the problem I was having. On hostmonster, I set up the wildcard subdomain for WordPress Multisite. I thought I’d set it up accurately, however, what I discovered was that when you create a wildcard subdomain on hostmonster, it automatically creates a folder called** _wildcard_**. You’ll want to delete that from the field next to /public_html/. If you don’t, you’ll get a hostmonster placeholder page on your subdomain and you’ll get an Internal Server Error message when trying to access /wp-login.php or /wp-admin * I hope this helps some people. Fortunately, it’s only cost me a few minutes of time to figure out. * [skeggsjp](https://wordpress.org/support/users/skeggsjp/) * (@skeggsjp) * [14 years, 4 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/#post-2006162) * One more note on what I mentioned above… If you have already created the wildcard subdomain and it included the **_wildcard_** folder – ie /public_html/**_wildcard_**– then you’ll have to delete that subdomain and create a new one without the wildcard in the field next to /public_html/. * [paulcham](https://wordpress.org/support/users/paulcham/) * (@paulcham) * [14 years, 3 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/#post-2006164) * Thanks for the info. * For the record, your WordPress multisite is working well on Hostmonster? * I have one on Network Solutions Shared (ugh) that isn’t working so well and I’m looking for a host to move it to. * -Paul * [skeggsjp](https://wordpress.org/support/users/skeggsjp/) * (@skeggsjp) * [14 years, 3 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/#post-2006165) * [@paulcham](https://wordpress.org/support/users/paulcham/) – Yes. once I got all of that sorted out, the multisite is running great on Hostmonster. I’ve read several bits of info about not running a WP Multisite installation on shared hosting. I’d say that’s really dependent on how the multisite is used. I’m mainly using it for clients to have a dedicated online store site, ie, store.battlefieldministries. org to sort of separate their main site from their e-Commerce. * Seems to work fine on shared hosting in this scenario but for the most part in instances like this, the addition of the store subdomain doesn’t necessarily cause a huge increase in traffic. * If traffic increases exponentially with each subdomain or subdirectory added, then it’s definitely not a good idea to be on shared hosting. * Good luck with your site and potential move. How do you plan on moving your network? I haven’t used it in a while but I’ve heard good things about Backup Buddy. * [paulcham](https://wordpress.org/support/users/paulcham/) * (@paulcham) * [14 years, 3 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/#post-2006166) * [@skeggsjp](https://wordpress.org/support/users/skeggsjp/) – Thanks for the info. Fortunately, my multisite is a small, low traffic affair so I’m not too worried about shared hosting. And, also fortunately, I was just testing the multisite install on the client’s existing NetSol hosting so I don’t actually have to migrate anything. Which is great because I’ve heard a few horror stories! * Good to know about Backup Buddy though. Thanks! * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 3 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/#post-2006167) * paulcham – FYI we can’t suggest hosts to use here, since it becomes a big he said/she said mess. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Hostmonster network setup help’ is closed to new replies. ## Tags * [hostmonster](https://wordpress.org/support/topic-tag/hostmonster/) * [network](https://wordpress.org/support/topic-tag/network/) * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/) * 8 replies * 5 participants * Last reply from: [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/hostmonster-network-setup-help/#post-2006167) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics