Title: How Can I Remove Personal Billing Data When Requested
Last modified: April 18, 2026

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# How Can I Remove Personal Billing Data When Requested

 *  Resolved [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [2 weeks, 1 day ago](https://wordpress.org/support/topic/how-can-i-remove-personal-billing-data-when-requested/)
 * This post follows on from the original post with WooCommerce forum:
   [https://wordpress.org/support/topic/removing-personal-data-from-transaction-history/#post-18884215](https://wordpress.org/support/topic/removing-personal-data-from-transaction-history/#post-18884215)
 * Can you advise how personal billing details (name, address, email etc) can be
   removed from our site in accordance with privacy request from a user.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [1 week, 6 days ago](https://wordpress.org/support/topic/how-can-i-remove-personal-billing-data-when-requested/#post-18885406)
 * Hi there!
 * Thank you for bringing this to our attention, and I’m sorry for directing you
   here.
 * Issues related to billing details and data deletion are handled separately. Could
   you please create a support ticket here:
   [https://woocommerce.com/my-account/contact-support/](https://woocommerce.com/my-account/contact-support/)
 * The team there will be able to guide you further.
 * Thank you for your cooperation and understanding.
 *  Plugin Support [Ejay F – a11n](https://wordpress.org/support/users/ejayfernandes/)
 * (@ejayfernandes)
 * [2 days, 15 hours ago](https://wordpress.org/support/topic/how-can-i-remove-personal-billing-data-when-requested/#post-18896452)
 * Hi again!
 * Looks like you were able to open a ticket directly with us and get some help,
   so I’ll go ahead and mark this thread as resolved!
 * Your feedback helps others. Please consider leaving a review if you found it 
   helpful: [https://wordpress.org/support/plugin/woocommerce-payments/reviews/#new-post](https://wordpress.org/support/plugin/woocommerce-payments/reviews/#new-post)

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://ps.w.org/woocommerce-payments/assets/icon-256x256.png?rev=3234740)
 * [WooPayments: Integrated WooCommerce Payments](https://wordpress.org/plugins/woocommerce-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-payments/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Ejay F – a11n](https://wordpress.org/support/users/ejayfernandes/)
 * Last activity: [2 days, 15 hours ago](https://wordpress.org/support/topic/how-can-i-remove-personal-billing-data-when-requested/#post-18896452)
 * Status: resolved