Title: How to debug problems (log) Last modified: August 31, 2016 --- # How to debug problems (log) * Resolved [corvy](https://wordpress.org/support/users/corvy/) * (@corvy) * [10 years, 3 months ago](https://wordpress.org/support/topic/how-to-debug-problems-log/) * Hello, I have set this plugin up with ejabberd 16.01 and latest wordpress. I think my mod_rest is setup correctly and I think the same for the wordpress end of things but still it does not work. * How can I get logging on what is going on? When I try the forms I get the message“ Server is temporarily unavailable, please try again in a moment” but I really do not know what it is complaining about. Does it get access denied? Is the port blocked? * [https://wordpress.org/plugins/ejabberd-account-tools/](https://wordpress.org/plugins/ejabberd-account-tools/) Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [Beherit](https://wordpress.org/support/users/beherit/) * (@beherit) * [10 years, 3 months ago](https://wordpress.org/support/topic/how-to-debug-problems-log/#post-7161212) * Plugin doesn’t have any debug, just check logs in ejabberd.log on Your host with XMPP server. * Plugin Author [Beherit](https://wordpress.org/support/users/beherit/) * (@beherit) * [10 years, 3 months ago](https://wordpress.org/support/topic/how-to-debug-problems-log/#post-7161213) * Anyway, I think You just put wrong REST API url OR it’s a problem wih mod_rest setup in ejabberd (check the example configuration in plugin settings). * Thread Starter [corvy](https://wordpress.org/support/users/corvy/) * (@corvy) * [10 years, 2 months ago](https://wordpress.org/support/topic/how-to-debug-problems-log/#post-7161223) * ok, I will doublecheck again! 🙂 Thanks. * Thread Starter [corvy](https://wordpress.org/support/users/corvy/) * (@corvy) * [10 years, 2 months ago](https://wordpress.org/support/topic/how-to-debug-problems-log/#post-7161227) * ok, now I have tested some more. If I try to use the commandprompt way with wget I get the following: * # wget [http://jabber.no:5285/rest/](http://jabber.no:5285/rest/) –server-response– post-data ‘World’ –2016-03-13 10:09:50– [http://jabber.no:5285/rest/](http://jabber.no:5285/rest/) Resolving jabber.no… 2a02:228:300:1::119, 80.239.54.119 Connecting to jabber. no|2a02:228:300:1::119|:5285… failed: Connection refused. Connecting to jabber. no|80.239.54.119|:5285… connected. HTTP request sent, awaiting response… HTTP/ 1.1 406 Not Acceptable Content-Type: text/html; charset=utf-8 Content-Length: 43 2016-03-13 10:09:50 ERROR 406: Not Acceptable. * Then I have tried in the wordpress config to do a test on e-mail for a JID (stian@jabber. no) under tools. When I click check I get the following in my log: * 2016-03-13 10:12:46.300 [info] <0.1163.0>@ejabberd_listener:accept:333 (#Port <0.21156>) Accepted connection 80.239.54.119:50947 -> 80.239.54.119:5285 2016- 03-13 10:12:46.301 [debug] <0.5881.0>@ejabberd_http:init:154 S: [{[<<“rest”>>], mod_rest}] 2016-03-13 10:12:46.301 [info] <0.5881.0>@ejabberd_http:init:158 started:{ gen_tcp,#Port<0.21156>} 2016-03-13 10:12:46.301 [debug] <0.5881.0>@ejabberd_http: process_header:281 (#Port<0.21156>) http query: ‘POST’ <<“/rest”>> 2016-03-13 10:12:46.301 [debug] <0.5881.0>@ejabberd_http:extract_path_query:395 client data: <<“check_account \”stian\” \”jabber.no\””>> 2016-03-13 10:12:46.301 [debug] < 0.5881.0>@ejabberd_http:process:353 [<<“rest”>>] matches [<<“rest”>>] 2016-03- 13 10:12:46.301 [debug] <0.5881.0>@mod_rest:process:55 Error when processing REST request: Data: <<“check_account \”stian\” \”jabber.no\””>> Error: {badmatch, false} * I am at a loss to what I am doing wrong here. I understand that ejabberd is saying that it cannot match my query, but I cannot for the love of me understand what the issue is. * If you have any tips they are very much welcomed! I would relly love to use this plugin 😀 Thanks! * Plugin Author [Beherit](https://wordpress.org/support/users/beherit/) * (@beherit) * [10 years, 2 months ago](https://wordpress.org/support/topic/how-to-debug-problems-log/#post-7161255) * You should configure mod_rest to allow check_account command (and some others as it is in plugin example config) Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘How to debug problems (log)’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/ejabberd-account-tools.svg) * [Ejabberd Account Tools](https://wordpress.org/plugins/ejabberd-account-tools/) * [Support Threads](https://wordpress.org/support/plugin/ejabberd-account-tools/) * [Active Topics](https://wordpress.org/support/plugin/ejabberd-account-tools/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ejabberd-account-tools/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ejabberd-account-tools/reviews/) * 5 replies * 2 participants * Last reply from: [Beherit](https://wordpress.org/support/users/beherit/) * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/how-to-debug-problems-log/#post-7161255) * Status: resolved