How to get comments data prior plugin installation?

Hi @anneyu,

I installed the plugin and it doesn’t fetch anything from prior installation.

WPP does use the existing comments data so it’s probably a configuration issue on your side.

If you’re using the widget, please take a screenshot of the settings you’re using with it and share it here so I can have a look.

Hi @anneyu,

The only thing I see that needs fixing is this bit:

post_html="<li>{thumb} <a href="{url}">{text_title}</a></li>"

Notice how you’re using double quotes inside double quotes? -> <a href="{url}">. Please change that to:

post_html='<li>{thumb} <a href="{url}">{text_title}</a></li>'

and it should work (see how I replaced the outer double quotes with single quotes?)

Your shortcode should look like this now:

[wpp range="all" order_by="comments" stats_comments="1" post_type="photoset,scratching,issue" stats_views="0" stats_author="1" post_html='<li>{thumb} <a href="{url}">{text_title}</a></li>']

It seems that the Gutenberg editor is having issues parsing the post_html parameter because it has HTML tags in it.

Try using the shortcode block instead, it seems to me you’re pasting the shortcode directly into the editor in a paragraph block and that’s probably why it doesn’t work.

So according to this screenshot the shortcode is working as intended now. Good, one thing sorted out.

The other thing that’s missing from your popular posts list is the thumbnail. From the documentation:

Available Content Tags:

{thumb} (returns thumbnail linked to post/page, requires thumbnail_width & thumbnail_height)

Which means you need to set the thumbnail’s width & height as well so the shortcode knows how to display it. So:

[wpp range="all" order_by="comments" stats_comments="1" post_type="photoset,scratching,issue" stats_views="0" stats_author="1" post_html='<li>{thumb} <a href="{url}">{text_title}</a></li>' thumbnail_width=75 thumbnail_height=75]

(Change thumbnail_width and thumbnail_height to your desired width & height.)