Title: . htaccess method can’t work Last modified: September 15, 2023 --- # . htaccess method can’t work * Resolved [buzzbluish](https://wordpress.org/support/users/buzzbluish/) * (@buzzbluish) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/) * Hi there, * I understand the check way. But when I set Image loading method as ‘By. htaccess/ Nginx (recommended)’, it doesn’t work. Then I change it to ‘Pass Thru’, it works correctly. * I don’t know why .htaccess failed, can you help me. Is there a significant difference in performance between these two methods? Is the ‘Pass Thru’ method a relatively inferior option？ * Best regards, Buzz * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhtaccess-method-cant-work%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17052621) * Hi [@buzzbluish](https://wordpress.org/support/users/buzzbluish/), * Thank you for your message. * The Pass Thru method is a significantly worse option because all files are loaded through the PHP file instead of directly from disk. It works slower. * Why do you think the recommended image loading mode doesn’t work? * Best, Mateusz * Thread Starter [buzzbluish](https://wordpress.org/support/users/buzzbluish/) * (@buzzbluish) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17053390) * Hi [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/), * Thanks for your help. * I followed the tutorial([How to check if the Converter for Media plugin is working properly? – matt plugins](https://mattplugins.com/docs/how-to-test-converter-for-media-plugin)), so when I used the .htaccess method, the image types are not in webp format. However, the ‘Pass Thru’ method makes it work correctly. I believe I have configured Nginx correctly but can’t figure out why it’s not working. * Best regards, Buzz - This reply was modified 2 years, 8 months ago by [buzzbluish](https://wordpress.org/support/users/buzzbluish/). * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17054705) * I want to see what might have gone wrong. [@buzzbluish](https://wordpress.org/support/users/buzzbluish/), could you send me a screenshot of the Help Center tab in the plugin’s settings? I will check it because in this tab I have information about the status of your website. * **Before taking screenshots, please set the mode “via .htaccess/Nginx”.** * Thread Starter [buzzbluish](https://wordpress.org/support/users/buzzbluish/) * (@buzzbluish) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17055359) * [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) [https://photos.app.goo.gl/e6225r8yhkoLRZqu9](https://photos.app.goo.gl/e6225r8yhkoLRZqu9) * ![](https://i0.wp.com/woolio.cn/wp-content/uploads/2023/09/BRSCA5E2R28GPCH2.png? ssl=1) - This reply was modified 2 years, 8 months ago by [buzzbluish](https://wordpress.org/support/users/buzzbluish/). - This reply was modified 2 years, 8 months ago by [buzzbluish](https://wordpress.org/support/users/buzzbluish/). * Thread Starter [buzzbluish](https://wordpress.org/support/users/buzzbluish/) * (@buzzbluish) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17062510) * Hello [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/), I was wondering if there are any clues available. Thank you! * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17062709) * [@buzzbluish](https://wordpress.org/support/users/buzzbluish/) I’m sorry for the lack of response. Thank you for your patience. * Please tell me if the plugin is currently active and the via .htaccess mode is active? I would like to test your website. * Thread Starter [buzzbluish](https://wordpress.org/support/users/buzzbluish/) * (@buzzbluish) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17063390) * [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) yes, its currently active as via .htaccess mode, you can test it. * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17063961) * Thank you [@buzzbluish](https://wordpress.org/support/users/buzzbluish/), * From what I can see, there is some cache on your server – not the cache handled by the WordPress plugin, but the cache at the hosting level. I know this because of several headers returned by the server when loading images: - Via: cache54.l2cn3129[0,0,200-0,H], cache70.l2cn3129[1,0], kunlun8.cn192[0,0,200- 0,H], kunlun3.cn192[7,0] - X-Cache: HIT TCP_HIT dirn:11:653798678 - X-Swift-Cachetime: 6896254 - X-Swift-Savetime: Thu, 14 Sep 2023 18:26:04 GMT * Is it possible to clear this cache? * Thread Starter [buzzbluish](https://wordpress.org/support/users/buzzbluish/) * (@buzzbluish) * [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17064617) * Thank you so much [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * I think that’s the reason, the CDN cache cause the problem, I am sorry for taking up your time and thanks so much for your patient help. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘. htaccess method can’t work’ is closed to new replies. * ![](https://ps.w.org/webp-converter-for-media/assets/icon-256x256.png?rev=2636288) * [Converter for Media - Optimize images | Convert WebP & AVIF](https://wordpress.org/plugins/webp-converter-for-media/) * [Frequently Asked Questions](https://wordpress.org/plugins/webp-converter-for-media/#faq) * [Support Threads](https://wordpress.org/support/plugin/webp-converter-for-media/) * [Active Topics](https://wordpress.org/support/plugin/webp-converter-for-media/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/webp-converter-for-media/unresolved/) * [Reviews](https://wordpress.org/support/plugin/webp-converter-for-media/reviews/) * 10 replies * 2 participants * Last reply from: [buzzbluish](https://wordpress.org/support/users/buzzbluish/) * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/htaccess-method-cant-work/#post-17064617) * Status: resolved