Title: HTML E-Mail troubles
Last modified: November 30, 2021
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# HTML E-Mail troubles
* Resolved [johannes747](https://wordpress.org/support/users/johannes747/)
* (@johannes747)
* [4 years, 6 months ago](https://wordpress.org/support/topic/html-e-mail-troubles/)
* Dear Forminator support team,
* In the “E-Mail-Notifications” section it used to be that I could create HTML
mails using the “Text” tab instead of the “Visual” tab. This has stopped working
for me a while ago. The old HTML mails I once created still work, but now when
I make changes or create a new mail, the actual mail being sent looks weird,
e.g. displays several lines of code. They still look fine in the “Visual” tab
though. The problem is regardless of which form I use. I can actually copy the
exact same HTML code that is still working on an old form to a new form and it
won’t work. Any ideas what I could do?
* Thanks and best wishes,
Johannes
Viewing 3 replies - 1 through 3 (of 3 total)
* [Kris – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport13/)
* (@wpmudevsupport13)
* [4 years, 6 months ago](https://wordpress.org/support/topic/html-e-mail-troubles/#post-15118384)
* Hi [@johannes747](https://wordpress.org/support/users/johannes747/)
* I trust you’re doing great and we apologies for the inconvenience.
* I can confirm that I was also able to reproduce the issue on the latest version
of Forminator. We already reported the bug to the Forminator team already.
* Kind regards,
Pawel
* Thread Starter [johannes747](https://wordpress.org/support/users/johannes747/)
* (@johannes747)
* [4 years, 6 months ago](https://wordpress.org/support/topic/html-e-mail-troubles/#post-15118504)
* Hi Pawel,
* thanks for your answer. Good to know that you’re aware of the issue. Please let
me know when your team managed to resolve it.
* Thank you and kind regards,
Johannes
* Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
* (@wpmudevsupport12)
* [4 years, 5 months ago](https://wordpress.org/support/topic/html-e-mail-troubles/#post-15156022)
* Hi [@johannes747](https://wordpress.org/support/users/johannes747/)
* I hope you are doing well.
* We released a fix for this issue in Forminator 1.15.8 which is the upcoming version.
* Please, keep eyes on the plugin update.
* I am marking, for now, this ticket as resolved, feel free to ping us any time
you need.
* Best Regards
Patrick Freitas
Viewing 3 replies - 1 through 3 (of 3 total)
The topic ‘HTML E-Mail troubles’ is closed to new replies.
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## Tags
* [e-mail notification](https://wordpress.org/support/topic-tag/e-mail-notification/)
* [html](https://wordpress.org/support/topic-tag/html/)
* 3 replies
* 3 participants
* Last reply from: [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
* Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/html-e-mail-troubles/#post-15156022)
* Status: resolved