Title: HTML encoding
Last modified: June 11, 2023
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# HTML encoding
* Resolved [jordanr](https://wordpress.org/support/users/jordanr/)
* (@jordanr)
* [3 years ago](https://wordpress.org/support/topic/html-encoding-3/)
* I am converting from using default PHP mailer to SMTP with my hosting provider(
SiteGround), and they recommended your plugin. Mostly it works well, but I have
some HTML emails that are not encoding properly. You end up with > / < instead
of the < and > for example. I notice WP Mail SMTP added the header…
* > Content-Transfer-Encoding: quoted-printable
* I don’t know if this is related to it.
* Anyone else get this issue. Only on some emails not all. How well formatted does
my HTML need to be? Never had an issue with the simple PHP mailer.
Viewing 1 replies (of 1 total)
* Plugin Support [Dake](https://wordpress.org/support/users/dakeg/)
* (@dakeg)
* [2 years, 12 months ago](https://wordpress.org/support/topic/html-encoding-3/#post-16815969)
* Hi [@jordanr](https://wordpress.org/support/users/jordanr/)
* Thanks for reaching out.
* Are you able to consistenly reproduce this issue with the same email?
* To confirm if this is a mailer specific issue, we would recommend setting up
any of our other mailers to see if the issue reproduces itself.
* The easiest ones to set up that allow you to maintain a domain based From Email
Address (example@websitename.com) would be [SendLayer](https://wpmailsmtp.com/docs/how-to-set-up-the-sendlayer-mailer-in-wp-mail-smtp/)(
free trial) & [Sendinblue](https://wpmailsmtp.com/docs/how-to-set-up-the-sendinblue-mailer-in-wp-mail-smtp/)/
Brevo (free tier).
* If the issue is not reproducible when using other mailers then we would recommend
reaching out to the Siteground support team to confirm what might be happening
in this case.
Viewing 1 replies (of 1 total)
The topic ‘HTML encoding’ is closed to new replies.
* 
* [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
* [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
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* 1 reply
* 2 participants
* Last reply from: [Dake](https://wordpress.org/support/users/dakeg/)
* Last activity: [2 years, 12 months ago](https://wordpress.org/support/topic/html-encoding-3/#post-16815969)
* Status: resolved