Title: html format problem
Last modified: August 16, 2021
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# html format problem
* Resolved [urka](https://wordpress.org/support/users/urka/)
* (@urka)
* [4 years, 9 months ago](https://wordpress.org/support/topic/html-format-problem/)
* Hello,
we have
* html format in our short description – in our facebook shop all lines are in
one row without listing or separator so it seems to be a sentance that doesn’t
make sense
* How can we fix it?
* Best regards
* The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhtml-format-problem%2F%3Foutput_format%3Dmd&locale=en_US)
to see the link]_
Viewing 1 replies (of 1 total)
* [nicw.a11n](https://wordpress.org/support/users/nicw/)
* (@nicw)
* [4 years, 9 months ago](https://wordpress.org/support/topic/html-format-problem/#post-14774211)
* Hi [@urka](https://wordpress.org/support/users/urka/)
* Unfortunately, the product description on Facebook cannot contain HTML. The design
specification can be seen [here](https://www.facebook.com/business/help/2302017289821154?id=725943027795860),
and it’s therefore a little outside our control.
* This is to facilitate the automatic creation of Facebook advertisements.
Viewing 1 replies (of 1 total)
The topic ‘html format problem’ is closed to new replies.
* 
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* 1 reply
* 2 participants
* Last reply from: [nicw.a11n](https://wordpress.org/support/users/nicw/)
* Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/html-format-problem/#post-14774211)
* Status: resolved