Title: Html import
Last modified: April 12, 2020

---

# Html import

 *  Resolved [achillesden](https://wordpress.org/support/users/achillesden/)
 * (@achillesden)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/html-import-3/)
 * Hello. Thanks for the great plugin. I need help).Faced such a problem when importing.
   Advanced > Import> item 3: “Inspect the overall popup — on the outer white margin:
   right click | Inspect (Fig. 1, 2);” But when I follow the link ([https://search.google.com/local/reviews?placeid=ChIJt9lVeK9z7kARJTriDzjCJKM](https://search.google.com/local/reviews?placeid=ChIJt9lVeK9z7kARJTriDzjCJKM)),
   there is no popup. All reviews are displayed but not in the pop-up window. I’m
   from Russia. Maybe google reviews in Russia are displayed differently (not in
   the pop-up window) and therefore the code is different and does not work in the
   plugin? Even the div class is called differently, not like you have in the screenshot(
   <div class=”Icorif fp-w”…).I searched the entire page for a div with such a class
   as your screenshot “Icorif fp-w”, it is not there. And the div with reviews, 
   which is, does not work in the plugin. When I click the “Process” button, the
   frame lights up in red and nothing happens, no reviews are added (5 in total).
   Here is my Place ID ChIJt9lVeK9z7kARJTriDzjCJKM. Here is the page where reviews
   are displayed [https://hotel-diamond.ru/](https://hotel-diamond.ru/). Thanks 
   in advance, I will wait for an answer. Good luck to you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhtml-import-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/)
 * (@designextreme)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/html-import-3/#post-12663082)
 * [@achillesden](https://wordpress.org/support/users/achillesden/) The HTML Import
   is a precise process and was coded to work with the popup that appears when you
   go to the link mentioned in your reply. It should work with any language – however
   the _relative times_ will need manual input for most non-English languages.
 * If Google have altered their process then I’ll need to look at the existing code
   and find a solution that can be added to an upcoming version of the plugin.
 * Hopefully this isn’t the case. Leave it with me and I’ll investigate this matter
   in the coming hours.
 *  Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/)
 * (@designextreme)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/html-import-3/#post-12663203)
 * [@achillesden](https://wordpress.org/support/users/achillesden/) I remember seeing
   this before but I thought there was a choice between the presentation of reviews(
   amalgamated versus stand-alone). This occurs for the specific sector of accommodation(
   hotels, guest houses, etc.) because there are many reviews available through 
   third-party websites that would influence the decision of potential guests.
 * I will look into the matter more in the coming days because it will need its 
   own approach analysing the HTML contained in the element `<div class="gKQjEe"
   ></div>`.
 * Thanks for bringing this matter to my attention.
 *  Thread Starter [achillesden](https://wordpress.org/support/users/achillesden/)
 * (@achillesden)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/html-import-3/#post-12663246)
 * Thanks. I will wait for a decision. And I also wanted to clarify. You wrote, “
   The Google API only offers a maximum of 5 relevant reviews at a time. Fortunately,
   this plugin will collect more reviews over time giving you more options to display
   your own selection of reviews from a larger pool.” I understand correctly that
   all the reviews left in Google after installing the plugin will be added to those
   5 that are already there? Will only those that went through my site be added,
   or even those that are left directly on Google? And will the accumulated reviews
   be deleted after clicking on the “Clear Cache” button?
 *  Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/)
 * (@designextreme)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/html-import-3/#post-12663261)
 * [@achillesden](https://wordpress.org/support/users/achillesden/) The plugin is
   working well with the expected HTML for the import process – so I need to extend
   its functionality to handle both versions – and only importing the _Google reviews_
   and not the others listed there.
 * As far as I can see for your situation – you’re down 2 reviews because you’ll
   have 5/7 of the available reviews listed on Google. You will pick up more reviews
   over time but it’s unlikely that you’ll collect the other two reviews at a later
   date unless they become more _relevant_ and start appearing in the API data.
 * The Clear Cache doesn’t affect your reviews. You’ll still have these stored in
   the database after pressing the button.
 * Even if you press the Reset button, it will come up with a warning first – and
   an option to just reset reviews.
 *  Thread Starter [achillesden](https://wordpress.org/support/users/achillesden/)
 * (@achillesden)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/html-import-3/#post-12663566)
 * Thanks for the answer. All clear. I will wait for improvements and a paid version.
   Unfortunately, now there is no way to somehow support the project. I wish you
   success and that your work be rewarded.
 *  Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/)
 * (@designextreme)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/html-import-3/#post-12700716)
 * [@achillesden](https://wordpress.org/support/users/achillesden/) The HTML Import
   now handles these reviews. Please update to version 3.0. 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Html import’ is closed to new replies.

 * ![](https://ps.w.org/g-business-reviews-rating/assets/icon.svg?rev=2722684)
 * [Reviews and Rating – Google Reviews](https://wordpress.org/plugins/g-business-reviews-rating/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/g-business-reviews-rating/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/g-business-reviews-rating/)
 * [Active Topics](https://wordpress.org/support/plugin/g-business-reviews-rating/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/g-business-reviews-rating/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/g-business-reviews-rating/reviews/)

## Tags

 * [HTML Import](https://wordpress.org/support/topic-tag/html-import/)

 * 6 replies
 * 2 participants
 * Last reply from: [Noah Hearle](https://wordpress.org/support/users/designextreme/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/html-import-3/#post-12700716)
 * Status: resolved