Title: HTML Problem
Last modified: July 7, 2017

---

# HTML Problem

 *  Resolved [amurciego](https://wordpress.org/support/users/amurciego/)
 * (@amurciego)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/html-problem-6/)
 * Hello! Last week I updated to version 1.5.15 and lost all the HTML code I had
   included in WooCommerce products.
 * For example:
 * <div class=”row”>
 * Is now:
    <div class=\”row\”>
 * Add \”causes the code not to be read and therefore the whole structure is lost.
 * I think some kind of code filter has been introduced to not be able to include
   double or single quotes and that causes it to be modified.
 * I have tried to change it via database but after making the change and accessing
   the product nothing is displayed …
 * Have you added some kind of filter to escape the single and double quotes?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/)
 * (@yikesitskevin)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/html-problem-6/#post-9305250)
 * Hi [@amurciego](https://wordpress.org/support/users/amurciego/),
 * This is the third time this issue has come up since the release of WP4.8, WooCommerce
   3.1.0, and Custom Product Tabs 1.5.15. I am not sure what has introduced this
   but in both of the other two instances there was a plugin conflict and disabling
   the other, conflicting plugin fixed the quotes issue. Do you have any other custom
   WooCommerce plugins that are acting upon the admin side of your edit product 
   pages?
 * Let me know,
    Kevin.
 *  [Ronald van Arkel](https://wordpress.org/support/users/ronald-van-arkel/)
 * (@ronald-van-arkel)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/html-problem-6/#post-9306792)
 * Hello Kevin,
 * Your plugin **isn’t the only plugin that does this**, there are others that even
   put 3 “/” before a ” symbol, if you use ″ the problem isn’t showing.
 * If links are used like:
 * `<a href="https://mysite.com.mx/test">test</a>`
 * there is no problem.
 * On the admin side it’s not showing the “/”, only on the shop page for the user.
 * It must be a change woocommerce made in their last update. I’ve looked through
   Github and also tried to debug it but I’m not a programmer so I got lost when“
   json” and SQL were thrown at me.
 * Great plugin by the way, keep up the good work!
 * Thank you,
 * -Ronald
    -  This reply was modified 8 years, 11 months ago by [Ronald van Arkel](https://wordpress.org/support/users/ronald-van-arkel/).
 *  [Ronald van Arkel](https://wordpress.org/support/users/ronald-van-arkel/)
 * (@ronald-van-arkel)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/html-problem-6/#post-9306918)
 * Don’t know if this can help: [https://github.com/woocommerce/woocommerce/issues/16008](https://github.com/woocommerce/woocommerce/issues/16008)
 *  [Ronald van Arkel](https://wordpress.org/support/users/ronald-van-arkel/)
 * (@ronald-van-arkel)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/html-problem-6/#post-9307036)
 * Alright,
 * So, you might have an SSL certificate, having your site on HTTPS (so you think),
   but is your wordpress and site address set to HTTPS in your WP-CONGIG.PHP?
 * Using for example:
 *     ```
       define('WP_HOME','https://openbuilds.com.mx');
       define('WP_SITEURL','https://openbuilds.com.mx');
       ```
   
 * Mine were set at http, and are not set to https. This fixed the problem for me!
 * -Ronald
 *  Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/)
 * (@yikesitskevin)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/html-problem-6/#post-9308387)
 * Hi Ronald,
 * Thanks for pointing me to that GitHub issue. I was away last week and hadn’t 
   checked the latest WooCommerce activity. It appears that this issue has been 
   fixed in master and a new version will be pushed today – [https://github.com/woocommerce/woocommerce/issues/16007](https://github.com/woocommerce/woocommerce/issues/16007)
 * [@amurciego](https://wordpress.org/support/users/amurciego/) – the above GitHub
   issue says that they’re planning to push a fix for this on Tuesday (today – 7/
   11). Hopefully this will fix it.
 * Cheers,
    Kevin.
 *  [Ronald van Arkel](https://wordpress.org/support/users/ronald-van-arkel/)
 * (@ronald-van-arkel)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/html-problem-6/#post-9308986)
 * Hello,
 * I must say I’m sorry as the post I made about HTTPS and HTTP didn’t fix the problem.
 * I’ve moved on to a paid plugin. I hope that todays push of WooCommerce fixes 
   the problem for you.
 * -Ronald
 *  Thread Starter [amurciego](https://wordpress.org/support/users/amurciego/)
 * (@amurciego)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/html-problem-6/#post-9311022)
 * Hi, [@yikesitskevin](https://wordpress.org/support/users/yikesitskevin/)
 * In effect, the problem has been corrected with version 3.1.1 of WooCommerce. 
   Now the problem is that I have lost all HTML code. I will do some script that
   removes the escape strings in the database …
 * Anyway thank you very much! ^^

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘HTML Problem’ is closed to new replies.

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 * 7 replies
 * 3 participants
 * Last reply from: [amurciego](https://wordpress.org/support/users/amurciego/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/html-problem-6/#post-9311022)
 * Status: resolved