Title: HTTP 431 Error
Last modified: March 22, 2019

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# HTTP 431 Error

 *  [clemens103](https://wordpress.org/support/users/clemens103/)
 * (@clemens103)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/http-431-error/)
 * Hi there, this error isn’t replicateable across the board, however it’s been 
   there for months (for multiple users). When using Chrome we get the error stated
   above.
 * I talked to our domain provider multiple times and he said it’s due to the header
   being to big/long/…
 * When I press cmd+J to enter the console and then go to “network” and reload the
   page I get one line in red for a split second.
 * It says it failed to load a document (which sounds weird). The name of the doc
   is the domain. After half a second the red line disappears.
 * I tried to screenshot it, but it goes to quick.
 * Anyone got a solution for this (I already tried to switch themes, delete and 
   update plugins as well as emptying my cache)?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Joy](https://wordpress.org/support/users/joyously/)
 * (@joyously)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/http-431-error/#post-11340614)
 * [https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/431](https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/431)
   
   I saw a page saying that deleting cookies fixed it in Chrome, so Chrome may be
   storing/sending things that other browsers are not. (?) _Cookies are part of 
   the header._
 *  Thread Starter [clemens103](https://wordpress.org/support/users/clemens103/)
 * (@clemens103)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/http-431-error/#post-11342690)
 * Thanks for the reply! Yes, I tried deleting cookies, emptying the cache and so
   on. Unfortunately no effect.
 *  [ankejo](https://wordpress.org/support/users/ankejo/)
 * (@ankejo)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/http-431-error/#post-11918192)
 * Hey,
 * did you find a solution to your problem? I have the same.
    -  This reply was modified 6 years, 8 months ago by [ankejo](https://wordpress.org/support/users/ankejo/).
 *  [goodnewsregina](https://wordpress.org/support/users/goodnewsregina/)
 * (@goodnewsregina)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/http-431-error/#post-12197969)
 * Okay Everyone,
 * I have been having the same problem for months now. Going round and round with
   Hosting company saying the same thing about header being too long. We walked 
   through numerous options to fix the problem, including deleting cookies on the
   back end of Google Chrome. That would work for awhile then, 431 strikes again.
   They tried everything on their end and unable to replicate the problem.
 * I can open Google Chrome under another account and access the website dashboard,
   but not sure how long this will last. I NEED TO UPDATE MY WEBSITE without it 
   crashing.
 * The Hosting provider (Hostgator) could not fix the problem. I am unable to find
   any help online at this point. Can anyone lead me in the right direction?
 * Should I reset the Google Chrome Browser for that particular account?
 * HELP!
    Regina
 * P.S.
    * I am on the latest version of WordPress 5.3 * All plug-ins are up-to-
   date * Google Chrome is the Browser I am currently experiencing the problem (
   but not on all accounts * Windows 10 is the operating system

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘HTTP 431 Error’ is closed to new replies.

## Tags

 * [http error](https://wordpress.org/support/topic-tag/http-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 1 participant
 * Last reply from: [goodnewsregina](https://wordpress.org/support/users/goodnewsregina/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/http-431-error/#post-12197969)
 * Status: not resolved

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