Title: http 500 error
Last modified: June 24, 2018

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# http 500 error

 *  Resolved [manicolaus](https://wordpress.org/support/users/manicolaus/)
 * (@manicolaus)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/http-500-error-46/)
 * The latest update is causing an http 500 error on all backend functions on my
   website. The error log attributes the problem to wp-content/plugins/nextgen-gallery/
   non_pope/class.photocrati_resource_manager.php on line 148\n
    and sometimes on
   line 132 in the same file. When I deactivate nextgen plugin the error goes away
   and the site backend operates normally. Unfortunately I can’t find the image 
   files that are in my existing nextgen galleries. Would like to know their location—
   they aren’t in the regular WP media library.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
 * (@imagely)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/http-500-error-46/#post-10445496)
 * Hi [@manicolaus](https://wordpress.org/support/users/manicolaus/)!
 * Really sorry to hear about the 500 error 🙁 Let’s first check the server settings
   to make sure you have everything up to date. Reach out to your hosting provider
   and confirm they have the [WordPress.org Requirements](https://wordpress.org/about/requirements/)
   settings in place:
 * MySQL v5.6 (or higher)
    PHP 7.2 (or higher)
 * Memory limit: 250MB (or higher)
    Upload limit: 50MB (or higher) Post limit: 50MB(
   or higher) /wp-content directory has sufficient permissions (i.e. 755)
 * With those in place, everything should work smoothly for you. If it still crashes,
   let’s check to see if there is a plugin conflict happening. Temporarily deactivate
   all plugins, then reactivate NextGEN Gallery only. Does the error still appear?
   If so, temporarily switch to a WordPress theme (this deactivation is only intended
   to quickly check to see if the error goes away or is still present). If by deactivating
   the other plugins, the error does go away, reactivate each of the other plugins
   one at a time to locate the culprit. Keep me posted on your results 🙂
 * – Becky
 *  Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
 * (@imagely)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/http-500-error-46/#post-10489121)
 * Because it has been more than a week since your last reply, I am going to mark
   this as resolved as I assume you have found a solution. Please feel free to reply
   again if you still have questions.
 * Thanks!
    Becky

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘http 500 error’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
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## Tags

 * [http 500 error](https://wordpress.org/support/topic-tag/http-500-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [Imagely](https://wordpress.org/support/users/imagely/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/http-500-error-46/#post-10489121)
 * Status: resolved