Title: HTTP Basic: Access denied
Last modified: May 21, 2025

---

# HTTP Basic: Access denied

 *  [tomatotomato](https://wordpress.org/support/users/tomatotomato/)
 * (@tomatotomato)
 * [1 year ago](https://wordpress.org/support/topic/http-basic-access-denied/)
 * Hi,
 * Do you know any reason why a “HTTP Basic: Access denied” error might occur when
   adding products to the cart? The live checkout does not work either. I am testing
   a sendle integration.
 * ![](https://i0.wp.com/i.postimg.cc/NGrv8qH7/screenshot.png?ssl=1)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Repon Hossain](https://wordpress.org/support/users/reponwp/)
 * (@reponwp)
 * [1 year ago](https://wordpress.org/support/topic/http-basic-access-denied/#post-18475706)
 * Hi [@tomatotomato](https://wordpress.org/support/users/tomatotomato/) ,
 * Could you please share your Sendle settings? It’s possible that your API credentials
   are incorrect.
 * Thanks,
    Repon
 *  Thread Starter [tomatotomato](https://wordpress.org/support/users/tomatotomato/)
 * (@tomatotomato)
 * [1 year ago](https://wordpress.org/support/topic/http-basic-access-denied/#post-18475751)
 * Hi Repon,
 * Thanks for getting back. Please see below.
 * ![](https://i0.wp.com/i.postimg.cc/sgGfH615/Screenshot-2025-05-21-at-1-22-55-
   pm.png?ssl=1)
 * ![](https://i0.wp.com/i.postimg.cc/CKyh3GfX/Screenshot-2025-05-21-at-1-23-12-
   pm.png?ssl=1)
 *  Plugin Author [Repon Hossain](https://wordpress.org/support/users/reponwp/)
 * (@reponwp)
 * [1 year ago](https://wordpress.org/support/topic/http-basic-access-denied/#post-18475769)
 * Hi [@tomatotomato](https://wordpress.org/support/users/tomatotomato/)
 * Have you properly set up all data in shipping settings? Check this screenshot
   please [https://prnt.sc/8QkEWAs2Spka](https://prnt.sc/8QkEWAs2Spka)
 * You can also test API here [https://developers.sendle.com/reference/getproducts](https://developers.sendle.com/reference/getproducts)
 * Thanks,
   Repon
 *  Thread Starter [tomatotomato](https://wordpress.org/support/users/tomatotomato/)
 * (@tomatotomato)
 * [1 year ago](https://wordpress.org/support/topic/http-basic-access-denied/#post-18475830)
 * Hi Repon,
 * I tested adding our address in both Australia and ROW shipping zones but had 
   the same errors.
 * I was able to test the API using similar query parameters and got a 200 response
   code. I had to change some dimensions as Sendle has a 100L limit.
 * Australia Post calculates at checkout. I don’t think we’ll actually use Sendle
   so I’ll probably just need to test DFE at this point.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘HTTP Basic: Access denied’ is closed to new replies.

 * ![](https://ps.w.org/live-shipping-rates-australia/assets/icon-256x256.png?rev
   =3220746)
 * [Live Shipping Rates Australia for woocommerce - Get real-time shipping rates for your store](https://wordpress.org/plugins/live-shipping-rates-australia/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/live-shipping-rates-australia/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/live-shipping-rates-australia/)
 * [Active Topics](https://wordpress.org/support/plugin/live-shipping-rates-australia/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/live-shipping-rates-australia/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/live-shipping-rates-australia/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [tomatotomato](https://wordpress.org/support/users/tomatotomato/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/http-basic-access-denied/#post-18475830)
 * Status: not resolved