Title: HTTP & DNS verifications OK but https does not work
Last modified: November 6, 2021

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# HTTP & DNS verifications OK but https does not work

 *  [Aurore](https://wordpress.org/support/users/aurore888/)
 * (@aurore888)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/http-dns-verifications-ok-but-no-https/)
 * Hello,
 * Thank your for sharing this plugin. It was working very well then stopped, so
   I’m trying to reinstall a certificate but :
 * – When I click the verify buttons, I receive a message “Not able to verify the
   domain, use debug button”.
 * – When I click the debug button : HTTP & DNS verifications are all OK. Sometimes
   I get a SERVFAIL error but I guess that the problem comes from my host because
   it disappears a few minutes later.
 * – When I click the next button, I receive a message “at least one verification
   has to be successful”.
 * I’m stuck with this plugin and just can’t use it anymore. Here is the debug result:
 *     ```
       HTTP verification: - All Okay!
   
       Try HTTP method for domain verification
   
       DNS verification: - All Okay!
   
       Some DNS records were found that indicate TXT records may have been incorrectly manually entered into DNS editor interfaces. The correct way to enter these records is to either remove the domain from the label (so enter "_acme-challenge.www.example.org" as "_acme-challenge.www") or include a period (.) at the end of the label (enter "_acme-challenge.example.org.").
       ```
   
 * I’ve tried the method _acme-challenge.www but the debug mode was reporting an
   error so I use these records to get the DNS verification “All Okay”:
    _acme-challenge.
   site.com _acme-challenge.www.site.com
 * Any help would be greatly appreciated.
 * Thank you very much.
    -  This topic was modified 4 years, 6 months ago by [Aurore](https://wordpress.org/support/users/aurore888/).

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 * 0 replies
 * 1 participant
 * Last reply from: [Aurore](https://wordpress.org/support/users/aurore888/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/http-dns-verifications-ok-but-no-https/)
 * Status: not resolved