Title: HTTP Error 500
Last modified: May 20, 2020

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# HTTP Error 500

 *  Resolved [christinenicolelucido](https://wordpress.org/support/users/christinenicolelucido/)
 * (@christinenicolelucido)
 * [6 years ago](https://wordpress.org/support/topic/http-error-500-187/)
 * Greetings,
 * In another thread, [@rafizsejim](https://wordpress.org/support/users/rafizsejim/)
   mentioned that you are having difficulties with your database server. I am checking
   in to see if the issues have been resolved as we continue to receive the HTTP
   Error 500 “This page isn’t working” while accessing pages in our Directory. The
   errors only occur on Directorist related pages. Sometimes, we are able to view
   the main page of the directory and the individual listings fine. At other times,
   we receive the error. When we try clicking the numbered pagination links we receive
   the 500 error and when we utilize the search/filter we receive the error as well.
 * Thank you in advance for your assistance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhttp-error-500-187%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Rafiz Sejim](https://wordpress.org/support/users/rafizsejim/)
 * (@rafizsejim)
 * [6 years ago](https://wordpress.org/support/topic/http-error-500-187/#post-12866652)
 * Hello Christine,
 * Thank you for reaching us out.
 * The database server issue has no relevance to the HTTP 500 error. 500 internal
   server error often transpires due to the PHP Memory Limit. Increasing the limit
   usually resolves the issue. Please increase the PHP Memory Limit, you can also
   reach out to your hosting provider and request them to increase.
 * It can also be a plugin conflict. You can use “Health Check Plugin”, the Health
   Check plugin can aid you in the conflict test without impacting any site visitors.
   Download and install the plugin. Activate it and navigate to Tools > Site Health
   and do the following
 * If you see errors on the ‘Status’ or ‘Info’ tabs, please resolve the issues before
   continuing
    Click on the ‘Troubleshooting’ tab, check the warning information,
   and hit ‘Enter Troubleshooting Mode’. Troubleshooting mode will automatically
   deactivate the plugins and activate the default theme (This won’t affect users)
   Leave only the “Directorist” activate and check if the issue persists. Activate
   plugins one by one to detect which plugin is causing the 500 error Let us know
   the test results, we will be happy to assist.
 * Regards,
 *  Thread Starter [christinenicolelucido](https://wordpress.org/support/users/christinenicolelucido/)
 * (@christinenicolelucido)
 * [6 years ago](https://wordpress.org/support/topic/http-error-500-187/#post-12867163)
 * Hello [@rafizsejim](https://wordpress.org/support/users/rafizsejim/),
 * Thank you for your response and for clarifying that the database server wasn’t
   related to the HTTP 500 error. Our PHP Memory Limit has been increased and the
   pages seem to be loading fine now.
 * I appreciate your assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘HTTP Error 500’ is closed to new replies.

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## Tags

 * [HTTP error 500](https://wordpress.org/support/topic-tag/http-error-500/)

 * 2 replies
 * 2 participants
 * Last reply from: [christinenicolelucido](https://wordpress.org/support/users/christinenicolelucido/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/http-error-500-187/#post-12867163)
 * Status: resolved