Title: HTTP ERROR 500
Last modified: December 7, 2022

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# HTTP ERROR 500

 *  Resolved [mineralista](https://wordpress.org/support/users/mineralista/)
 * (@mineralista)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-218/)
 * Hi,
 * First of all, thank you so much for your plugin. I´d like to ask about a problem
   I´ve with it. When I use it I get “HTTP ERROR 500”, the page doesn´t work. I 
   uninstalled and re-installed the plugin, but the problem is still here. I don
   ´t know if it´s related but last week your plugin worked perfectly, and 3 days
   ago I moved my website to new host and I installed WP Rocket. Could you help 
   me with this problem? Thanks in advance.
 * Best regards

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [mineralista](https://wordpress.org/support/users/mineralista/)
 * (@mineralista)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-218/#post-16269167)
 * Could it be because Cloudflare detect te ip useb by your plugin as a bot? Maybe
   Cloudflare is blocking, ¿could it be?
 *  Plugin Author [Atlas Gondal](https://wordpress.org/support/users/atlas_gondal/)
 * (@atlas_gondal)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-218/#post-16276576)
 * [@mineralista](https://wordpress.org/support/users/mineralista/) doesn’t seems
   like cloudflare would be blocking based on the error code. This could be result
   of conflict with some other plugin which also seems less likely because you mentioned,
   it was working fine.
 * **Please try following**:
    - disable all plugins and try exporting urls
    - verify that entire site is working, nothing was broken during migration, especially
      permalinks
 * If you still face the issue, please share the wordpress and plugin version, I
   will further guide you in the troubleshooting process.
 * Thanks
 *  Thread Starter [mineralista](https://wordpress.org/support/users/mineralista/)
 * (@mineralista)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-218/#post-16278015)
 * [@atlas_gondal](https://wordpress.org/support/users/atlas_gondal/) thank you 
   for your help. I verified entire site is working and I disabled all plugins and
   tried exporting urls. I still get “HTTP ERROR 500” but I realized something unusual.
 * If I refresh the plugin page (/tools.php?page=extract-media-urls-settings) for
   5 to 6 times, it works. Now the plugin works like that, first 4 to 5 times I 
   refresh I get “HTTP ERROR 500”, but the next time I succeed. Do you have idea
   why it happens?
 * Thanks
 *  Plugin Author [Atlas Gondal](https://wordpress.org/support/users/atlas_gondal/)
 * (@atlas_gondal)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-218/#post-16278610)
 * [@mineralista](https://wordpress.org/support/users/mineralista/) that’s very 
   strange and it’s hard to say anything without knowing further details. Can you
   please share error log [here](https://atlasgondal.com/contact-me/?utm_source=self&utm_medium=wordpress&utm_campaign=plugin&utm_term=export+media+urls+support)?
   You can follow [this guide](https://www.inmotionhosting.com/support/edu/cpanel/how-to-view-cpanel-error-logs/).
 *  Thread Starter [mineralista](https://wordpress.org/support/users/mineralista/)
 * (@mineralista)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-218/#post-16279593)
 * [@atlas_gondal](https://wordpress.org/support/users/atlas_gondal/) I just wrote
   you in whatsapp with details. If you need more info, just ask. Thank you.
 *  Thread Starter [mineralista](https://wordpress.org/support/users/mineralista/)
 * (@mineralista)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-218/#post-16286331)
 * [@atlas_gondal](https://wordpress.org/support/users/atlas_gondal/) Thank you 
   so much for you support. It this can help other people: the problem vas the value
   of memory limit of my server, I had 256 MB, and I had a lot of content, so I 
   incresed it to 512 MB, and it´s solved. Thanks again 🙂
 *  Plugin Author [Atlas Gondal](https://wordpress.org/support/users/atlas_gondal/)
 * (@atlas_gondal)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-218/#post-16287199)
 * Glad to hear that and you are very welcome. If you ever ran into any issue then
   please don’t hesitate to open a support ticket.
 * Have a great day!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘HTTP ERROR 500’ is closed to new replies.

 * ![](https://ps.w.org/export-media-urls/assets/icon-256x256.png?rev=2342237)
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## Tags

 * [HTTP error 500](https://wordpress.org/support/topic-tag/http-error-500/)

 * 7 replies
 * 2 participants
 * Last reply from: [Atlas Gondal](https://wordpress.org/support/users/atlas_gondal/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-218/#post-16287199)
 * Status: resolved