Title: HTTP Error 500
Last modified: April 19, 2017

---

# HTTP Error 500

 *  Resolved [mm92788](https://wordpress.org/support/users/mm92788/)
 * (@mm92788)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/http-error-500-34/)
 * “[Site] is currently unable to handle this request. HTTP ERROR 500 wordpress”
 * I was trying to load a picture into the media library when I saw that it didn’t
   work and gave me an HTTP error. Shortly after I couldn’t access my site at all.
   I can’t access my dashboard, so I’m not able to disable all the plug-ins from
   there.
 * I looked in the logs and found
    ` [19-Apr-2017 07:31:20 UTC] PHP Fatal error:
   Uncaught Error: Call to undefined function curl_version() in /home/marcword/roampress.
   me/wp-content/plugins/googleanalytics/tools/class-support-logging.php:148 Stack
   trace: #0 /home/marcword/roampress.me/wp-content/plugins/googleanalytics/tools/
   class-support-logging.php(118): Ga_SupportLogger->get_curl_version() #1 /home/
   marcword/roampress.me/wp-content/plugins/googleanalytics/tools/class-support-
   logging.php(81): Ga_SupportLogger->get_debug_info() #2 /home/marcword/roampress.
   me/wp-content/plugins/googleanalytics/tools/class-support-logging.php(17): Ga_SupportLogger-
   >get_debug_body() #3 /home/marcword/roampress.me/wp-content/plugins/googleanalytics/
   tools/class-support-logging.php(186): Ga_SupportLogger->__construct() #4 /home/
   marcword/roampress.me/wp-content/plugins/googleanalytics/googleanalytics.php(
   52): include_once(‘/home/marcword/…’) #5 /home/marcword/roampress.me/wp-settings.
   php(304): include_once(‘/home/marcword/…’) #6 /home/marcword/roampress.me/wp-
   config.php(92): require_once(‘/home/marcword/…’) in /home/marcword/roampress.
   me/wp-content/plugins/googleanalytics/tools/class-support-logging.php on line
   148 ` How do I access my site to disable the Google Analytics plug-in? Any ideas
   why this may have happened? Is there a way to disable the GA plug-in without 
   messing with the rest of them?
 * Thanks

Viewing 1 replies (of 1 total)

 *  Thread Starter [mm92788](https://wordpress.org/support/users/mm92788/)
 * (@mm92788)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/http-error-500-34/#post-9044778)
 * I ended up FTPing to my server and changing the name of the Google Analytics 
   folder in order to deactivate the plugin. This solved the problem immediately.

Viewing 1 replies (of 1 total)

The topic ‘HTTP Error 500’ is closed to new replies.

 * ![](https://ps.w.org/googleanalytics/assets/icon-256x256.jpg?rev=2624799)
 * [ShareThis Dashboard for Google Analytics](https://wordpress.org/plugins/googleanalytics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/googleanalytics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/googleanalytics/)
 * [Active Topics](https://wordpress.org/support/plugin/googleanalytics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/googleanalytics/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/googleanalytics/reviews/)

## Tags

 * [HTTP error 500](https://wordpress.org/support/topic-tag/http-error-500/)

 * 1 reply
 * 1 participant
 * Last reply from: [mm92788](https://wordpress.org/support/users/mm92788/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/http-error-500-34/#post-9044778)
 * Status: resolved