Title: http error 500
Last modified: October 16, 2017

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# http error 500

 *  Resolved [selym](https://wordpress.org/support/users/selym/)
 * (@selym)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-68/)
 * Hi there-
    My site does not like this plugin for some reason. I’ve activated 
   it 3x, and 3x it has rendered my admin area unreachable. I’ve had to remove or
   rename the plugin via ftp each time. I am running a premium theme (extinct), 
   but only have 5 or 6 other plugins installed, so I’m not sure what the issue 
   could be. Any ideas on best way to troubleshoot?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [QuantumCloud](https://wordpress.org/support/users/quantumcloud/)
 * (@quantumcloud)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-68/#post-9589843)
 * Hi,
 * Can you please email us a download link to your theme package?
    (quantumcloud@gmail.
   com)
 * Thanks
    -  This reply was modified 8 years, 7 months ago by [QuantumCloud](https://wordpress.org/support/users/quantumcloud/).
 *  Plugin Author [QuantumCloud](https://wordpress.org/support/users/quantumcloud/)
 * (@quantumcloud)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-68/#post-9590542)
 * Hi,
 * We managed to get a hold of the Extinct theme and it is a problem with the theme
   itself. They are using Option tree framework for theme settings. We are also 
   using the Option Tree for settings. But it seems like their integration of option
   tree might be flawed. Option tree provides different methods for integration 
   with theme or plugins. If it is not properly integrated then any other instance
   of option tree would cause conflicts.
 * We have extensively tested our plugin with other themes and plugins that also
   use option tree and in all cases, it works fine.
 * If the Option tree integration of the theme is flawed then it will cause similar
   conflict with any other plugin that also uses option tree. Best recourse would
   be to contact the theme developer and explain the situation.
 * Hope that helps.
 * Thanks
 *  Thread Starter [selym](https://wordpress.org/support/users/selym/)
 * (@selym)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-68/#post-9591279)
 * Wow, awesomely quick response AND answer for a free version of a plugin. Thanks
   so much for the follow up. I’d really like to try out your plugin, but I’ll have
   to address this issue with the theme author first. Cheers!
 *  Plugin Author [QuantumCloud](https://wordpress.org/support/users/quantumcloud/)
 * (@quantumcloud)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-68/#post-9591323)
 * Most welcome. Do consider leaving us a great rating anyways 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [HTTP error 500](https://wordpress.org/support/topic-tag/http-error-500/)

 * 4 replies
 * 2 participants
 * Last reply from: [QuantumCloud](https://wordpress.org/support/users/quantumcloud/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-68/#post-9591323)
 * Status: resolved