Title: HTTP error 500
Last modified: April 19, 2018

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# HTTP error 500

 *  [badsprad](https://wordpress.org/support/users/badsprad/)
 * (@badsprad)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/http-error-500-97/)
 * Hi there,
 * I’m getting an HTTP error 500 when cloning an existing site.
 * Steps to replicate:
    1) clone site 2) site thinks for about a minute 3) then 
   I get an HTTP error 500 4) I go back to my sites list & see that it has been 
   cloned 5) but I notice many areas of the site haven’t been cloned (like missing
   roles, etc.)
 * Do you have any ideas on this one?
 * Thanks,
    Brett

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Manuel Razzari](https://wordpress.org/support/users/manuelrazzari/)
 * (@manuelrazzari)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/http-error-500-97/#post-10458897)
 * Brett, did you find out about this?
    Looks like the server is obscuring the PHP
   logs for you. We’d need an actual error message.
 *  Thread Starter [badsprad](https://wordpress.org/support/users/badsprad/)
 * (@badsprad)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/http-error-500-97/#post-10459078)
 * Hi Manuel,
 * Nope – this is still an issue for me.
    So far the only thing I know is that it
   happens when I’m cloning large sites, with lots of content in them – so I’m assuming
   it may be something to do with the database size.
 * What do you mean by “server is obscuring the PHP logs” & how do I get the logs?
 * Thanks,
    Brett
 *  Plugin Author [Manuel Razzari](https://wordpress.org/support/users/manuelrazzari/)
 * (@manuelrazzari)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/http-error-500-97/#post-10459155)
 * Yeah, I can imagin this happening with large sites.
 * How “large” are the sites? I mean how many posts, comments, pages? What’s the
   file size of the uploads directory for the site?
 * Maybe you can increase the `php_value memory_limit 256M`
 * When I say the server is obscuring the logs, I mean you should be getting some“
   PHP ran out of memory” or “fatal error” with details about the error, rather 
   than a generic 500 server error.
 * Where are you hosting the site? Do you have a staging or local dev environment?
 *  Thread Starter [badsprad](https://wordpress.org/support/users/badsprad/)
 * (@badsprad)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/http-error-500-97/#post-10460958)
 * The size of that particular site is 255 MB in the uploads directory, there’s 
   over 1000 posts, and even more in CPT’s (custom post types).
 * Ok I’ve increased the PHP memory, so I’ll see how that goes.
 * I host with Google Cloud, and I can setup staging / dev environments easily (
   dont have one setup at the moment)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘HTTP error 500’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [badsprad](https://wordpress.org/support/users/badsprad/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/http-error-500-97/#post-10460958)
 * Status: not resolved