Title: HTTP ERROR 500 after checking completed order Last modified: October 22, 2017 --- # HTTP ERROR 500 after checking completed order * Resolved [aleksicbre2017](https://wordpress.org/support/users/aleksicbre2017/) * (@aleksicbre2017) * [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/) * _(woocommerce is latest version)_ Hello, when I mark order as complete (via this [http://prntscr.com/h0hdzh](http://prntscr.com/h0hdzh) ), I got error page HTTP ERROR 500 * But when I update order status via WC order page I got this: [http://prntscr.com/h0hd49](http://prntscr.com/h0hd49) Just white page * But in both cases, order are marked successfuly as completed, but no emails are sent. * How to fix? * THANKS IN ADVANCE! * Support status copy: * ``` ### WordPress Environment ### Home URL: https://onlinecourse.estheticworldbeauty.com Site URL: https://onlinecourse.estheticworldbeauty.com WC Version: 3.2.1 Log Directory Writable: ✔ WP 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Counts ### attachment: 210 condition_group: 1 custom_css: 2 et_pb_layout: 57 forum: 1 jetpack_migration: 2 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 mc4wp-form: 1 nav_menu_item: 9 page: 25 post: 2 product: 3 revision: 326 sfwd-certificates: 2 sfwd-courses: 1 sfwd-essays: 11 sfwd-lessons: 7 sfwd-quiz: 8 sfwd-topic: 28 shop_coupon: 1 shop_order: 1 sidebar: 1 topic: 4 um_directory: 1 um_form: 3 um_role: 2 wpachievements: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (20) ### 301 Redirects: by Tony Spiro – 0.3 Asgaros Forum: by Thomas Belser – 1.6.1 Content Aware Sidebars: by Joachim Jensen – 3.7 Elegant Themes Support: by Elegant Themes – 1.3 LearnDash Course Grid: by LearnDash – 1.3.0 LearnDash ProPanel: by LearnDash – 2.1.1 LearnDash WooCommerce Integration: by LearnDash – 1.4.0 – Not tested with the active version of WooCommerce Official MailerLite Sign Up Forms: by MailerGroup – 1.2.2 PopupPress: by Max A. López – 2.7.0 Restrict Content: by Pippin Williamson – 2.2 Slider Revolution: by ThemePunch – 5.4.5.2 LearnDash LMS: by LearnDash – 2.4.7 Ultimate Member: by Ultimate Member – 1.3.88 Uncanny LearnDash Toolkit: by www.uncannyowl.com – 2.1 WC Custom Thank You: by Nicola Mustone – 1.2.0 – Not tested with the active version of WooCommerce WooCommerce Stripe Gateway: by WooCommerce – 3.2.3 – Not tested with the active version of WooCommerce Booster for WooCommerce: by Algoritmika Ltd – 3.2.0 – Not tested with the active version of WooCommerce WooCommerce Services: by Automattic – 1.8.1 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.2.1 WP-Mail-SMTP: by WPForms – 0.10.1 ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: course (course) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #1131 - /shop/ Cart: #1132 - /cart/ Checkout: #1133 - /checkout/ My account: #1134 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Divi Version: 3.0.73 Author URL: http://www.elegantthemes.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: Divi/woocommerce/emails/customer-completed-order.php Divi/woocommerce/emails/customer-new-account.php ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhttp-error-500-after-checking-completed-order%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Thread Starter [aleksicbre2017](https://wordpress.org/support/users/aleksicbre2017/) * (@aleksicbre2017) * [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-9612900) * Anyone ? * Thread Starter [aleksicbre2017](https://wordpress.org/support/users/aleksicbre2017/) * (@aleksicbre2017) * [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-9616353) * It is really important, does anyone have answer_ Thanks! * Thread Starter [aleksicbre2017](https://wordpress.org/support/users/aleksicbre2017/) * (@aleksicbre2017) * [8 years, 7 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-9619910) * I dont really want to become bored, but this is important to me. Also, I had same problem a year ago, but IDK how it was fixed. I hope this also will help others. Thanks! * [zwanzon](https://wordpress.org/support/users/zwanzon/) * (@zwanzon) * [8 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-9730608) * I’m having this exact same issue as well. When I update the order to “Completed”, I get a HTTP ERROR 500. Any support for this? * [bachuarg](https://wordpress.org/support/users/bachuarg/) * (@bachuarg) * [8 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-9736854) * Same happens here. I’ve just updated WP to 4.9.1, Woocommerce to 3.2.5, and the problem continues. * The biggest problem is that automatic emails are not being sent. * [bachuarg](https://wordpress.org/support/users/bachuarg/) * (@bachuarg) * [8 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-9736874) * In my case, the problem only happens when clicking the tick from the order list. But if I go to Edit the Order and change status from there, everything works fine. * [ggstuff](https://wordpress.org/support/users/ggstuff/) * (@ggstuff) * [8 years, 4 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-9913336) * Same problem here…. 🙁 - This reply was modified 8 years, 4 months ago by [ggstuff](https://wordpress.org/support/users/ggstuff/). * [Thomas Shellberg](https://wordpress.org/support/users/shellbeezy/) * (@shellbeezy) * Automattic Happiness Engineer * [8 years ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-10379658) * 500 errors are caused by PHP Fatal Errors, which are obfuscated by WordPress. Search through your server’s error logs to find the exact error and script location; it is often caused by a customization or plugin which is referencing a deprecated class/function. * [jessepearson](https://wordpress.org/support/users/jessepearson/) * (@jessepearson) * Automattic Happiness Engineer * [7 years, 12 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-10406939) * Marking as resolved. This was most likely a plugin conflict when another plugin had a function tied to the save action for orders. Given the amount of time, if this is still an issue, we would recommend the steps at the below link, and if that doesn’t help you locate the issue, create a new thread. * [https://docs.woocommerce.com/document/woocommerce-self-service-guide/](https://docs.woocommerce.com/document/woocommerce-self-service-guide/) Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘HTTP ERROR 500 after checking completed order’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 9 replies * 6 participants * Last reply from: [jessepearson](https://wordpress.org/support/users/jessepearson/) * Last activity: [7 years, 12 months ago](https://wordpress.org/support/topic/http-error-500-after-checking-completed-order/#post-10406939) * Status: resolved