Title: HTTP-error 500 (Internal Server Error)
Last modified: August 21, 2016

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# HTTP-error 500 (Internal Server Error)

 *  Resolved [lisasundberg](https://wordpress.org/support/users/lisasundberg/)
 * (@lisasundberg)
 * [13 years ago](https://wordpress.org/support/topic/http-error-500-internal-server-error-16/)
 * Hi,
 * When trying go to my site ([http://shpg.se](http://shpg.se)) I get this error:“
   HTTP-error 500 (Internal Server Error)”
 * I moved my site from a subdomain to the root directory a couple of days ago which
   worked perfectly fine until today.
 * Why does this happen and what can I do to solve it?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [13 years ago](https://wordpress.org/support/topic/http-error-500-internal-server-error-16/#post-3824143)
 * Internal Server Error can be because of various reasons including server problems.
   Have you contacted your host for support?
    However, you may try the following
   steps that may perhaps help: – deactivate all plugins and see if the problem 
   persists. If it solves the problem, activate plugins one by one until you find
   the problematic one – revert to Twenty Twelve theme and see if the issue is theme-
   specific – delete any inactive plugins – [reinstall WordPress manually](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
   from a freshly downloaded copy **except** wp-content. Do not overwrite files/
   folders but delete them before reinstalling.
 * Use FTP or your hosting control panel if you cannot access dashboard.
    Backup
   your site including database so that you can restore in case anything goes wrong.
 *  Thread Starter [lisasundberg](https://wordpress.org/support/users/lisasundberg/)
 * (@lisasundberg)
 * [13 years ago](https://wordpress.org/support/topic/http-error-500-internal-server-error-16/#post-3824246)
 * I can’t reach the dashboard either.. How do I deactivate plugins and switch theme
   by FTP?
 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [13 years ago](https://wordpress.org/support/topic/http-error-500-internal-server-error-16/#post-3824253)
 * See the detailed [instructions here](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   on how to deactivate plugins when you cannot access the dashboard. Similarly,
   you can change theme also by renaming your current theme so that your site will
   revert to the default WordPress theme.
 *  Thread Starter [lisasundberg](https://wordpress.org/support/users/lisasundberg/)
 * (@lisasundberg)
 * [13 years ago](https://wordpress.org/support/topic/http-error-500-internal-server-error-16/#post-3824266)
 * I contacted my host who found out that it had something to do with my Google 
   Maps plugin. He resolved it in some way.
 * Thanks a lot anyways!
 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [13 years ago](https://wordpress.org/support/topic/http-error-500-internal-server-error-16/#post-3824271)
 * Glad to know that you could resolve the issue.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘HTTP-error 500 (Internal Server Error)’ is closed to new replies.

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)
 * [HTTP error 500](https://wordpress.org/support/topic-tag/http-error-500/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [Krishna](https://wordpress.org/support/users/1nexus/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/http-error-500-internal-server-error-16/#post-3824271)
 * Status: resolved

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