Title: HTTP Error 500.0 – Internal Server Error Last modified: August 21, 2016 --- # HTTP Error 500.0 – Internal Server Error * Resolved [teknophileng](https://wordpress.org/support/users/teknophileng/) * (@teknophileng) * [12 years, 2 months ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/) * Hi, the globalpay plugin is superb. But am having issues with the return URL. * My website is [http://www.teknophile.com.ng](http://www.teknophile.com.ng) Everything seems fine but when a user is redirected back to my website an Error appears with the information below. Thought it was from my web host initially but discovered otherwise. Please advice * ******************************************************************* Server Error in Application “TEKNOPHILE.COM.NG” Internet Information Services 7.5 Error Summary HTTP Error 500.0 – Internal Server Error The page cannot be displayed because an internal server error has occurred. Detailed Error Information Module FastCgiModule Notification ExecuteRequestHandler Handler PHP_via_FastCGI Error Code 0x00000000 Requested URL [http://www.teknophile.com.ng:80/index.php?key=wc_order_53232fd7a6544](http://www.teknophile.com.ng:80/index.php?key=wc_order_53232fd7a6544) Physical Path E:\HostingSpaces\apzxeyny\teknophile.com.ng\wwwroot\index.php Logon Method Anonymous Logon User Anonymous Most likely causes: IIS received the request; however, an internal error occurred during the processing of the request. The root cause of this error depends on which module handles the request and what was happening in the worker process when this error occurred. IIS was not able to access the web.config file for the Web site or application. This can occur if the NTFS permissions are set incorrectly. IIS was not able to process configuration for the Web site or application. The authenticated user does not have permission to use this DLL. The request is mapped to a managed handler but the .NET Extensibility Feature is not installed. Things you can try: Ensure that the NTFS permissions for the web.config file are correct and allow access to the Web server’s machine account. Check the event logs to see if any additional information was logged. Verify the permissions for the DLL. Install the .NET Extensibility feature if the request is mapped to a managed handler. Create a tracing rule to track failed requests for this HTTP status code. For more information about creating a tracing rule for failed requests, click here. Links and More Information This error means that there was a problem while processing the request. The request was received by the Web server, but during processing a fatal error occurred, causing the 500 error. View more information » * Microsoft Knowledge Base Articles: * 294807 * [https://wordpress.org/plugins/woocommerce-globalpay/](https://wordpress.org/plugins/woocommerce-globalpay/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Feyisayo Akinboboye](https://wordpress.org/support/users/feyisayo/) * (@feyisayo) * [12 years, 2 months ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/#post-4708886) * Hello teknophileng, Your return URL is wrong. The base return URL should be [http://www.teknophile.com.ng/globalpay-transaction-response](http://www.teknophile.com.ng/globalpay-transaction-response) * You have to get in touch with GlobalPay and have them configure your return URL [http://www.teknophile.com.ng/globalpay-transaction-response](http://www.teknophile.com.ng/globalpay-transaction-response) * Good luck. * Thread Starter [teknophileng](https://wordpress.org/support/users/teknophileng/) * (@teknophileng) * [12 years, 2 months ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/#post-4708927) * Please Can you send me an email and phone number on which to reach you? * my email is _[ deleted, please do not post your email address on these forums]_ * Thank you. * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [12 years, 2 months ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/#post-4708928) * teknophileng Please do not post your email in these forums and don’t request that the developer contact you via phone. This is a free plugin and asking that level of support is not realistic or appropriate. * If you _do_ need that level of support then feel free to post to the jobs board at [http://jobs.wordpress.net/](http://jobs.wordpress.net/) * Plugin Author [Feyisayo Akinboboye](https://wordpress.org/support/users/feyisayo/) * (@feyisayo) * [12 years, 2 months ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/#post-4708932) * Hello teknophileng, Please ensure that you have gone through the installation guide and the FAQs at [http://wordpress.org/plugins/woocommerce-globalpay/installation/](http://wordpress.org/plugins/woocommerce-globalpay/installation/) and [http://wordpress.org/plugins/woocommerce-globalpay/faq/](http://wordpress.org/plugins/woocommerce-globalpay/faq/) * If after these you need further support you should follow Jan Dembowski’s suggestion and post it at [http://jobs.wordpress.net/](http://jobs.wordpress.net/) and let me know if it. * Good luck. * Thread Starter [teknophileng](https://wordpress.org/support/users/teknophileng/) * (@teknophileng) * [12 years, 2 months ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/#post-4708939) * Thanks Feyisayo. * i have carefully followed the installation instructions as well as contacted GlobalPay to ensure that the return URL is well configured. * However, it appears that The GlobalPay Woocommerce return URL is doing a redirect. I tried it on my mobile and from globalPay, it showed the return URL before redirecting to the page i mentioned earlier ([http://www.teknophile.com.ng/checkout/order-received/234?key=wc_order_5326f5d72b081](http://www.teknophile.com.ng/checkout/order-received/234?key=wc_order_5326f5d72b081)) * Please advice. * Thread Starter [teknophileng](https://wordpress.org/support/users/teknophileng/) * (@teknophileng) * [12 years, 2 months ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/#post-4708948) * Thanks Feyisayo. * i have carefully followed the installation instructions as well as contacted GlobalPay to ensure that the return URL is well configured. * However, it appears that The GlobalPay Woocommerce return URL is doing a redirect. I tried it on my mobile and from globalPay, it showed the return URL before redirecting to the page i mentioned earlier ([http://www.teknophile.com.ng/checkout/order-received/234?key=wc_order_5326f5d72b081](http://www.teknophile.com.ng/checkout/order-received/234?key=wc_order_5326f5d72b081)) * Please advice. * Plugin Author [Feyisayo Akinboboye](https://wordpress.org/support/users/feyisayo/) * (@feyisayo) * [12 years, 2 months ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/#post-4709018) * Hello teknophile, Sorry for just responding. I just got to see this now. * Your return URL has not been configured properly on GlobalPay. It appears to redirect using a schema like so: [http://www.teknophile.com.ng/globalpay-transaction-response/?txnref=117-3215-1395551380&status=successful](http://www.teknophile.com.ng/globalpay-transaction-response/?txnref=117-3215-1395551380&status=successful) instead of [http://www.teknophile.com.ng/globalpay-transaction-response?txnref=117-3215-1395551380&status=successful](http://www.teknophile.com.ng/globalpay-transaction-response?txnref=117-3215-1395551380&status=successful) * Please have it fixed on GlobalPay. * Additionally, this plugin works on WooCommerce 2.1.2. I have not yet released an upgrade for the latest version of WooCommerce. * Thread Starter [teknophileng](https://wordpress.org/support/users/teknophileng/) * (@teknophileng) * [12 years, 1 month ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/#post-4709043) * Thank you for your help. * Woocommerce successfully downgraded to 2.1.2 * Contacted GlobalPay regarding the return URL and here’s what i got: * Your return URL is [http://teknophile.com.ng/globalpay-transaction-response](http://teknophile.com.ng/globalpay-transaction-response) so when GlobalPay redirects to your site, the link is [http://teknophile.com.ng/globalpay-transaction-response?txnref=117-3215-1395551380&status=successful](http://teknophile.com.ng/globalpay-transaction-response?txnref=117-3215-1395551380&status=successful) * If a forward slash “/” appears before the ? sign, please check through your code for any redirection. * Please Can you advice where to look into? Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘HTTP Error 500.0 – Internal Server Error’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-globalpay_fed599.svg) * [Woocommerce GlobalPay](https://wordpress.org/plugins/woocommerce-globalpay/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-globalpay/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-globalpay/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-globalpay/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-globalpay/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-globalpay/reviews/) * 8 replies * 3 participants * Last reply from: [teknophileng](https://wordpress.org/support/users/teknophileng/) * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/http-error-5000-internal-server-error-1/#post-4709043) * Status: resolved