Title: HTTP Error when uploading PDF
Last modified: September 13, 2021

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# HTTP Error when uploading PDF

 *  [ernestinesws](https://wordpress.org/support/users/ernestinesws/)
 * (@ernestinesws)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/http-error-when-uploading-pdf-5/)
 * Hi there,
 * For the past week, I have been trying to upload 2 PDF docs to our website.
    I
   have tried reducing the size, renaming the file, deleting stuff from the media
   library to make space, I have cleared all the cache & cookies, but nothing seems
   towork. I keep getting an HTTP error (I did try uploading images and that worked
   fine. But for some reason, these two PDFs I can’t seem to upload.
 * Any way someone can help?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhttp-error-when-uploading-pdf-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [oliviaalma](https://wordpress.org/support/users/oliviaalma/)
 * (@oliviaalma)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/http-error-when-uploading-pdf-5/#post-14867974)
 * Troubleshoot installation problems If one of the following errors occurs when
   you try to connect to or download from the Adobe website, perform the following
   actions. Nothing happens. The download of the file stops prematurely. One of 
   the following error messages appears: “The server returned extended information.”“
   Connection interruption interrupted the download. Check your Internet settings
   and try again.” “Cannot connect to server, server not found.”
    ⌊287961ba31e7303d28ee70c30b17cdeb.
   png⌉
 *  [jorgeug](https://wordpress.org/support/users/jorgeug/)
 * (@jorgeug)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/http-error-when-uploading-pdf-5/#post-14868774)
 * It would be good to see the error_log file of the wp-admin and post screenshots
    -  This reply was modified 4 years, 9 months ago by [jorgeug](https://wordpress.org/support/users/jorgeug/).
 *  Thread Starter [ernestinesws](https://wordpress.org/support/users/ernestinesws/)
 * (@ernestinesws)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/http-error-when-uploading-pdf-5/#post-14871492)
 * Hi [@jorgeug](https://wordpress.org/support/users/jorgeug/),
 * Here is a screenshot of the HTTP error.
    Where would I find the error_log file?
 * Somewhat related to this, I was trying to get the Add From Server as a plug-in.
   
   However, I’m not sure how to get this plug-in on my WordPress page. Any idea 
   how I can do that?
 * Thanks!
 *  Thread Starter [ernestinesws](https://wordpress.org/support/users/ernestinesws/)
 * (@ernestinesws)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/http-error-when-uploading-pdf-5/#post-14871515)
 * Oh, I just learned that I can’t include any images here. How do I provide you
   with the screenshot?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘HTTP Error when uploading PDF’ is closed to new replies.

## Tags

 * [http error](https://wordpress.org/support/topic-tag/http-error/)
 * [pdf upload](https://wordpress.org/support/topic-tag/pdf-upload/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [ernestinesws](https://wordpress.org/support/users/ernestinesws/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/http-error-when-uploading-pdf-5/#post-14871515)
 * Status: not resolved

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