Title: HTTPS Site – QR code won’t scan
Last modified: July 5, 2017

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# HTTPS Site – QR code won’t scan

 *  Resolved [LisaBurger](https://wordpress.org/support/users/lisaburger/)
 * (@lisaburger)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/https-site-qr-code-wont-scan/)
 * I’ve successfully setup Keyy Premium on all my regular (non-https) installations.
 * I have one https site, [https://www.likeandtweet.com](https://www.likeandtweet.com).
   I was able to add the premium plugin and activate it successfully. The issue 
   is with the user login setup / QR code.
 * After I scan the QR code on my iPhone I see the “Waiting for a response from 
   the server” message. It never completes or times out.
 * Is there a different workflow for a site using https? What am I missing here?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [cocoandvine](https://wordpress.org/support/users/cocoandvine/)
 * (@cocoandvine)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/https-site-qr-code-wont-scan/#post-9291460)
 * Same problem here trying to setup on a HTTPS sites. App just reports “waiting
   for a response from server”. Any assistance would be much appreciated.
 * Thanks!
 *  [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/https-site-qr-code-wont-scan/#post-9291722)
 * [@cocoandvine](https://wordpress.org/support/users/cocoandvine/) Is that with
   the Android or iOS app?
 * Can you both use the facility on the app menu to send a report to our support,
   immediately after trying this? Then our developer should get all the info he 
   needs to look into it.
 * There isn’t a generic problem with https sites – I think all the sites I have
   connected are https. Hopefully with the extra info we can find what’s up on these
   particular sites.
 * David
 *  Thread Starter [LisaBurger](https://wordpress.org/support/users/lisaburger/)
 * (@lisaburger)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/https-site-qr-code-wont-scan/#post-9291771)
 * Hi Dave: I think I sent that bug report correctly. If you can confirm, that would
   be ace as I had to reinstall the default Mail app to get it to work. Thanks! -
   lmb
 *  [cocoandvine](https://wordpress.org/support/users/cocoandvine/)
 * (@cocoandvine)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/https-site-qr-code-wont-scan/#post-9292215)
 * Hi David,
 * Thanks for looking into this. I’m using the IOS app.
 * I’ll raise a ticket in the app right now…
 * Cheers!
 *  [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/https-site-qr-code-wont-scan/#post-9295135)
 * Hi,
 * These have been received. I understand that our iOS developer is replying via
   that system.
 * David
 *  [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/https-site-qr-code-wont-scan/#post-9296639)
 * [@cocoandvine](https://wordpress.org/support/users/cocoandvine/) I understand
   that your case will work in the upcoming iOS 1.2.4 app release.
 *  [cocoandvine](https://wordpress.org/support/users/cocoandvine/)
 * (@cocoandvine)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/https-site-qr-code-wont-scan/#post-9302349)
 * [@davidanderson](https://wordpress.org/support/users/davidanderson/) Yes… I’m
   working with the dev to get that sorted.
 * Thanks again for the follow up!

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 3 participants
 * Last reply from: [cocoandvine](https://wordpress.org/support/users/cocoandvine/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/https-site-qr-code-wont-scan/#post-9302349)
 * Status: resolved