Title: Https url VIES not working
Last modified: January 17, 2018

---

# Https url VIES not working

 *  Resolved [tobyhage](https://wordpress.org/support/users/tobyhage/)
 * (@tobyhage)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/https-url-vies-not-working/)
 * Hello,
 * I have some problems with deducting VAT. In your help topics you are referring
   to:
    [https://ec.europa.eu/taxation_customs/vies/](https://ec.europa.eu/taxation_customs/vies/)(
   Thus HTTPS), but then you get a page not found, but when you use [http://ec.europa.eu/taxation_customs/vies/](http://ec.europa.eu/taxation_customs/vies/)(
   Thus with HTTP) the page is loaded.
 * Can this be the case that VAT is not deducted?!
 * kind regards,
 * Toby.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Diego](https://wordpress.org/support/users/daigo75/)
 * (@daigo75)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/https-url-vies-not-working/#post-9873460)
 * The URL in the documentation just contains a typo. If you can point me to where
   you see that URL, I will ask to fix it.
    The URL used to validate VAT numbers
   is different (it’s [http://ec.europa.eu/taxation_customs/vies/checkVatService.wsdl](http://ec.europa.eu/taxation_customs/vies/checkVatService.wsdl))
   and it works fine.
 * If the VAT is not deducted, I would suggest to look at the following FAQ: [https://wordpress.org/support/topic/faq-vat-is-not-deducted-when-entering-a-valid-vat-number/](https://wordpress.org/support/topic/faq-vat-is-not-deducted-when-entering-a-valid-vat-number/).
   It covers the most common causes of that issue, and explains how to troubleshoot
   it.

Viewing 1 replies (of 1 total)

The topic ‘Https url VIES not working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-eu-vat-assistant/assets/icon.svg?rev=1057426)
 * [EU VAT Assistant for WooCommerce](https://wordpress.org/plugins/woocommerce-eu-vat-assistant/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-eu-vat-assistant/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-eu-vat-assistant/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-eu-vat-assistant/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-eu-vat-assistant/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-eu-vat-assistant/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Diego](https://wordpress.org/support/users/daigo75/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/https-url-vies-not-working/#post-9873460)
 * Status: resolved