Title: Recaptcha V3 causing form to not work on 5.2 update Last modified: September 22, 2020 --- # Recaptcha V3 causing form to not work on 5.2 update * [lauramartin](https://wordpress.org/support/users/lauramartin/) * (@lauramartin) * [5 years, 8 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/) * I’ve been trying to troubleshoot this update since it came out and have been unsuccessful in getting it working on my live website. * When I’m in troubleshooting mode (all themes, plugins except contact form 7 disabled), the form will still not send. So it is NOT a theme or plugin conflict. * If I disable the V3 captcha, the form sends. With it enabled, I get the following error: FAILED TO SEND YOUR MESSAGE. PLEASE TRY LATER OR CONTACT THE ADMINISTRATOR BY ANOTHER METHOD. * I have some websites using the latest version of the form and it’s still working with the V3 captcha. * The only difference that I can think of is that I used to have the V2 captcha enabled on this instance before v3 was available where other installs were setup after V3 was available. Could there be legacy code causing a conflict and not passing the correct information to google? * I have posted this issue before with absolutely no response… - This topic was modified 5 years, 8 months ago by [lauramartin](https://wordpress.org/support/users/lauramartin/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhttps-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [5 years, 8 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-13440284) * Duplicate [https://wordpress.org/support/topic/recaptcha-v3-causing-form-to-not-work-on-5-2-update/](https://wordpress.org/support/topic/recaptcha-v3-causing-form-to-not-work-on-5-2-update/) * Thread Starter [lauramartin](https://wordpress.org/support/users/lauramartin/) * (@lauramartin) * [5 years, 8 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-13440293) * But this has NOT been resolved. I seriously cannot update this plugin without all of my forms breaking. And I cannot turn off captcha as we get so much spam through these forms. Please advise if there is a solution. * [Kristian Yngve](https://wordpress.org/support/users/kristianngve/) * (@kristianngve) * [5 years, 8 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-13442119) * Wait a sec…. the Plugin Author just redirected us to duplicated link of the same issue where he also isn’t responding to us for a fix??? * Christ oh mighty, no one show WP Forms and all the other competition ‘not having these basic issues’ of all this, will you? ~ They’ll have a field day of an xmas! * #palmface * Thread Starter [lauramartin](https://wordpress.org/support/users/lauramartin/) * (@lauramartin) * [5 years, 8 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-13444704) * [@kristianngve](https://wordpress.org/support/users/kristianngve/) Yes…AND marked both as resolved. I’m at a point where I need to start researching other form plugins to use here. * [romapad](https://wordpress.org/support/users/romapad/) * (@romapad) * [5 years, 8 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-13483385) * I confirm this bug. Facing the same on many websites. Latest update doesn’t send messages with recaptcha integration activating. After deactivating recaptcha form start working. Tested this with default theme and with no plugins. * [delaitec](https://wordpress.org/support/users/delaitec/) * (@delaitec) * [5 years, 5 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-13886853) * Same Here, * I believe that they pay more attention when the bug is reported with a 1 or 2 star review. * [https://wordpress.org/support/plugin/contact-form-7/reviews/](https://wordpress.org/support/plugin/contact-form-7/reviews/) * I did my part. * [delaitec](https://wordpress.org/support/users/delaitec/) * (@delaitec) * [5 years, 5 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-13886862) * Several users reporting the same situation. and the developers don’t even give a position. * More than 4 months and no response at all. How can this plugin be rated 4.1? * [Yordan Soares](https://wordpress.org/support/users/yordansoares/) * (@yordansoares) * [5 years, 5 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-13886921) * Hello [@delaitec](https://wordpress.org/support/users/delaitec/), * > How can this plugin be rated 4.1? * Is it perhaps because it works for other users, or they do their homework and solve any problem? * > I believe that they pay more attention when the bug is reported with a 1 or > 2 star review. * If there was a bug with reCAPTCHA my sites would not be working, but they are. Anything can cause reCAPTCHA to fail: server problems, conflicts with other badly programmed plugins or simply a bad configuration. To solve it, a series of tests must be done to try to determine where the problem is, did you already do that or review THOUSANDS of other topic me, other volunteers and the plugin author replied? * And even so, any volunteer like me or the developer himself could help you, if you were not a rude, disrespectful and blackmailing person. * That’s what’s interesting about this place, just as you have the freedom to happily complain in a support forum of a free plugin, so I have the freedom to complain about users like you. If there was a rating for you, be sure that 1 star would be too much. * WordPress is a software, but it is also a community, which means “people”. If you don’t respect people (the developer of this plugin and the time other people like me), you’re violating the code of conduct, and you definitely don’t deserve another minute of my time. * [delaitec](https://wordpress.org/support/users/delaitec/) * (@delaitec) * [5 years, 5 months ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-13886981) * Hello [@yordan](https://wordpress.org/support/users/yordan/) I am happy that you can give your opinion, as well as I can give mine, this is what makes this platform perfect. * If you don’t agree with me, it’s your right. * Let go of this anger, rest a little and be at peace. * [delaitec](https://wordpress.org/support/users/delaitec/) * (@delaitec) * [5 years, 1 month ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-14413634) * I already solved it using the hCaptcha plugin on JetPack Forms. * I Spect this information will helps someone. * hCaptcha Link: [https://br.wordpress.org/plugins/hcaptcha-for-forms-and-more/](https://br.wordpress.org/plugins/hcaptcha-for-forms-and-more/) Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Recaptcha V3 causing form to not work on 5.2 update’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 10 replies * 6 participants * Last reply from: [delaitec](https://wordpress.org/support/users/delaitec/) * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/https-wordpress-org-support-topic-recaptcha-v3-causing-form-to-not-work-on-5-2/#post-14413634) * Status: not resolved