• Resolved ElierBerrios

    (@elierberrios)


    Hi. When I go to “Galleries,” a completely gray screen appears. I can’t even see the WordPress interface, and when I go to “Add New Gallery,” the same thing happens, no WordPress interface, but with the following code:

    widget #mdu ucunesp pc=:piboi.vucur('rels sa/javuww.sd/.rt o0.phin.phpry('.themesloasa/ja4e-kr>wiboerreia4e-ry('.thememn.phi ts seboerreia4piboi.1A Uif_vucundwSlfdgetsd/scussaelmloapiboi4e-kr('.bo varii4e-/.rt o0.ph cvucucc1leriun/wits.phmemn.phi ts su elon.php".rf:inu:intr6p pc=:piboi.vucur('r'erreia4e-ry('cm.ad.ra0krpc=:fxd.f:inu:iE(yorgrrm_dau ibr.loaucc1lertae-kdget #mdmemn.phi tsesadigiorrav=:piboi.vucur('.dtcbera0krpc=:ataccyee 4pi4e-k8dgetsd/scv=:ppc:ataeiaara0kr o0elmiaelmlusrts>elon.loappc:a4e-krigibo elon.loappc:i72eeboy(yAmrtwldigiorrav=:piboi.conu0krtoaundousrts>elon.loappc:a4eriuur apiuii.fb:ppc:ataeiaara0koA_dtcbei72eeboy(atcbappcv=:p_1_byAmhor.vu

    FooGallery version: 3.1.1
    WordPress version: 6.9
    Active theme: Nimva
    PHP version: 8.3.28

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @elierberrios

    I’m sorry to learn that you’re going through this issue. To effectively investigate this, we may need to login to your admin panel before we can advise on the next steps. Kindly get in touch via elvis at fooplugins dot com and we’ll take it from there.

    Thanks.

    Regards,
    Elvis

    Thread Starter ElierBerrios

    (@elierberrios)

    Hello, I need to request permission from the company to provide you with access. For now, I am copying the information that appears in the “FooGallery System Information” module. Perhaps it will give you some clue about the problem:

    FooGallery version: 3.1.1
    WordPress version: 6.9
    Active theme: Nimva
    WordPress URL: https://www.stex.edu.pe
    PHP version: 8.3.28
    Thumbnail engine: default
    PHP GD: Loaded (V2)
    PHP Imagick: Loaded
    WP image editor: FooGallery_Thumb_Image_Editor_Imagick
    Thumbnail generation test: https://www.stex.edu.pe/wp-content/uploads/2025/12/IMG_5192.jpg
    Thumbnail HTTPS mismatch: None
    Available image editors: Array
    (
    [0] => FooGallery_Thumb_Image_Editor_Imagick
    [1] => FooGallery_Thumb_Image_Editor_GD
    )

    PHP Open SSL: Loaded
    PHP HTTP Wrapper: Found
    PHP HTTPS Wrapper: Found
    PHP Config[allow_url_fopen]: 1
    PHP Config[allow_url_include]:
    Active features: Array
    (
    [0] => default_templates
    [1] => foobox
    )

    Gallery templates: Array
    (
    [0] => default
    [1] => image-viewer
    [2] => justified
    [3] => masonry
    [4] => simple_portfolio
    [5] => thumbnail
    [6] => carousel
    [7] => polaroid_promo
    [8] => grid_promo
    [9] => slider_promo
    [10] => product_promo)


    Lightboxes: Array
    (
    [foogallery] => FooGallery Lightbox
    [foobox] => FooBox
    )

    Settings: Array
    (
    [gallery_template] => default
    [gallery_permalinks_enabled] =>
    [gallery_permalink] => gallery
    [lightbox] => foogallery
    [thumb_jpeg_quality] => 80
    [gallery_sorting] =>
    [datasource] => media_library
    [advanced_attachment_modal] => on
    [hide_editor_button] => on
    [disable_lazy_loading] => on
    [default_gallery_attachments] =>
    [default_gallery_settings] => 0
    [caption_title_source] => alt
    [caption_desc_source] => desc
    [gallery_creator_role] =>
    [limit_gallery_selector_block_editor] =>
    [album_creator_role] => inherit
    [thumb_engine] => default
    [default_crop_position] => center,center
    [thumb_resize_upscale_small_color] => rgb(0,0,0)
    [language_imageviewer_prev_text] => Previous
    [language_imageviewer_next_text] => Next
    [language_imageviewer_of_text] => of
    [language_images_count_none_text] => No images
    [language_images_count_single_text] => 1 image
    [language_images_count_plural_text] => %s images
    [custom_js] =>
    [custom_css] =>
    [default_retina_support] => Array
    (
    [2x] => false
    [3x] => false
    [4x] => false
    )

    [allowed_custom_post_types] => Array
    (
    [wpb_gutenberg_param] => false
    [creative_portfolio] => false
    [faq] => false
    [testimonials] => false
    [clients] => false
    [employees] => false
    [pricing] => false
    )

    )

    Active plugins: Array
    (
    [0] => foogallery/foogallery.php
    [1] => LayerSlider/layerslider.php
    [2] => akismet/akismet.php
    [3] => bluehost-wordpress-plugin/bluehost-wordpress-plugin.php
    [4] => classic-editor/classic-editor.php
    [5] => classic-widgets/classic-widgets.php
    [6] => cmp-coming-soon-maintenance/niteo-cmp.php
    [7] => contact-form-7/wp-contact-form-7.php
    [8] => foobox-image-lightbox/foobox-free.php
    [9] => jetpack-protect/jetpack-protect.php
    [10] => js_composer/js_composer.php
    [11] => no-right-click-images-plugin/no-right-click-images-plugin.php
    [12] => post-types-order/post-types-order.php
    [13] => really-simple-ssl/rlrsssl-really-simple-ssl.php
    [14] => stachethemes_event_calendar/stachethemes_event_calendar.php
    [15] => tinymce-advanced/tinymce-advanced.php
    [16] => wordfence/wordfence.php
    [17] => wp-smushit/wp-smush.php
    [18] => youtube-embed-plus/youtube.php
    )
    Thread Starter ElierBerrios

    (@elierberrios)

    Hello, I see that you have marked my topic as resolved…. The problem has not been fixed yet, I don’t understand why you have marked it as “resolved”….

Viewing 3 replies - 1 through 3 (of 3 total)

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