Hi @ahmedsayed1996
This isn’t an error I am able to replicate, nor has it ever been reported before. Did you manually enter your API keys or use the Connect button?
Do you have any other Stripe plugins enabled on your site?
If you leave the Statement Descriptor value blank, does the same error occur?
Kind Regards
Update: spoke with Stripe engineers and this appears to be a recent change made to their API for new accounts.
We’re trying to replicate and will then include any changes needed in the next release of the plugin.
For now I believe the solution is for you to remove the Statement Descriptor value via the Advanced Settings page.
Kind Regards
thank a lot for you ,
i try it (For now I believe the solution is for you to remove the Statement Descriptor value via the Advanced Settings page.) its worked , But it is sad that when I transfer to Live, I see ( there has been a critical error in this website ) knowing that it withdraws the amount from the card and adds it to my Stripe account.
Hi @ahmedsayed1996
You can go to WooCommerce > Status > Logs and look for a “fatal-errors” log file. That file will show any PHP errors that are being thrown by plugins.
Kind Regards
Hi @mrclayton
i opened it and chooes day , this all logs i have :
2024-02-05T22:57:03+00:00 INFO Webhook notification received: Event: charge.succeeded
2024-02-05T22:57:04+00:00 INFO Webhook notification received: Event: payment_intent.succeeded
2024-02-05T23:12:30+00:00 ERROR Invalid signature received. Verify that your webhook secret is correct. Error: No signatures found matching the expected signature for payload
2024-02-05T23:12:31+00:00 INFO Webhook notification received: Event: charge.failed
2024-02-05T23:12:48+00:00 ERROR Invalid signature received. Verify that your webhook secret is correct. Error: No signatures found matching the expected signature for payload
2024-02-05T23:13:25+00:00 INFO Webhook notification received: Event: charge.failed 2024-02-05T23:13:25+00:00 ERROR Invalid signature received. Verify that your webhook secret is correct. Error: No signatures found matching the expected signature for payload 2024-02-05T23:22:18+00:00 INFO Webhook notification received: Event: payment_intent.succeeded 2024-02-05T23:22:18+00:00 ERROR Invalid signature received. Verify that your webhook secret is correct. Error: No signatures found matching the expected signature for payload 2024-02-05T23:22:18+00:00 ERROR Invalid signature received. Verify that your webhook secret is correct. Error: No signatures found matching the expected signature for payload 2024-02-05T23:22:18+00:00 INFO Webhook notification received: Event: charge.succeeded
Hi ,
it is sad when I make payment method, I get this message ( there has been a critical error in this website ) knowing that it withdraws the amount from the card and adds it to my Stripe account.
how this ?
i opened it and chooes day , this all logs i have :
Those are from the wc-stripe log file. You need to look for the fatal-errors log file.
I get this message ( there has been a critical error in this website ) knowing that it withdraws the amount from the card and adds it to my Stripe account.
Then you have a plugin that’s triggering a PHP exception after payment is taken, but before the checkout process is complete. That typically happens with plugins that hook into email functionality, or a custom theme that has a syntax error.
Per my previous replies, you can find that info in the fatal-errors log file.
Thanks
