Title: [NSFW] I was wrong Last modified: January 16, 2023 --- # [NSFW] I was wrong * Resolved [kloader04](https://wordpress.org/support/users/kloader04/) * (@kloader04) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/) * Yes it speeds a site up, but my images and my slider on the index page were missing on my iphone. Tried it in all your standard to extreme, all the same. Turned the plugin off, it images came back. It’s a shame it was looking pretty good. Do you people test it on an iphone or any phones? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fi-was-wrong%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/) * (@manegr) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16380435) * Hi dear [@kloader04](https://wordpress.org/support/users/kloader04/) , * Thank you very much for contacting us. We are extremely sorry to hear about you issue and would be very glad to assist you. * Will you please enable 10Web Booster back and connect the website back to 10Web Dashboard? After it is successfully connected, please, enable [Test Mode](https://help.10web.io/hc/en-us/articles/7204540443154-10Web-Booster-test-mode). When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster. * To enable the test mode: 1. Log in to your 10Web account 2. Click on the website where you want to enable the test mode 3. To the left of the dashboard under **Website Booster** click on **Frontend > Settings tab** 4. In the **Test Mode** section, click the toggle 5. Click on **Enable** to activate * Once done, please kindly let us know so our team could troubleshoot your problem ASAP. * Will be looking forward to hearing back from you! Regards, Mane * Thread Starter [kloader04](https://wordpress.org/support/users/kloader04/) * (@kloader04) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16382529) * Test mode is turned on. It may be a plugin conflicting. Your plugin worked another of my sites. * Kevin * Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/) * (@manegr) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16385469) * Dear Kevin, Thanks for your time. * Unfortunately the website is still disconnected, thus I was not able to troubleshoot further. Will you please kindly leave the website in Test Mode so that we can check? * Please, note that with Test Mode the website is not affected. * Regards, Mane * Thread Starter [kloader04](https://wordpress.org/support/users/kloader04/) * (@kloader04) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16385501) * It works in the Standard option but the site is slowwww. It’s something with site backend. No need to fix it. Thanks anyway. * Thread Starter [kloader04](https://wordpress.org/support/users/kloader04/) * (@kloader04) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16385585) * waiting for it to compress images * Thread Starter [kloader04](https://wordpress.org/support/users/kloader04/) * (@kloader04) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16385618) * test mode is on * Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/) * (@manegr) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16385660) * Dear [@kloader04](https://wordpress.org/support/users/kloader04/) , Thanks for the details. * I can see your images are now optimized. Will you please confirm if we can continue troubleshooting your issue with missing images? * Regards, Mane * Thread Starter [kloader04](https://wordpress.org/support/users/kloader04/) * (@kloader04) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16385675) * Yes go right ahead on the troubleshooting. * Thread Starter [kloader04](https://wordpress.org/support/users/kloader04/) * (@kloader04) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16386795) * By the way, I tried on my coolautostuff.com site and same images no show on mobile. Both are free from YITH Proteo themes. * Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/) * (@manegr) * [3 years, 4 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16393038) * Dear [@kloader04](https://wordpress.org/support/users/kloader04/) , Thanks for your patience. * Will you please ask your hosting company to enable[ Text Compression ](https://nimb.ws/tke9T5) as it has a big impact on your website speed? * May I please also ask you to contact our technical support [using the following form](https://help.10web.io/hc/en-us/requests/new) to solve your issue? * Please mention this forum post link in your email. Regards, Mane * Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/) * (@manegr) * [3 years, 3 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16469610) * Dear [@kloader04](https://wordpress.org/support/users/kloader04/) , I am happy to see you satisfied with the results. Feel free to contact us back anytime. * Regards, Mane Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘[NSFW] I was wrong’ is closed to new replies. * ![](https://ps.w.org/tenweb-speed-optimizer/assets/icon-256x256.png?rev=2753401) * [10Web Booster - Website speed optimization, Cache & Page Speed optimizer](https://wordpress.org/plugins/tenweb-speed-optimizer/) * [Frequently Asked Questions](https://wordpress.org/plugins/tenweb-speed-optimizer/#faq) * [Support Threads](https://wordpress.org/support/plugin/tenweb-speed-optimizer/) * [Active Topics](https://wordpress.org/support/plugin/tenweb-speed-optimizer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/tenweb-speed-optimizer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/tenweb-speed-optimizer/reviews/) ## Tags * [missing images](https://wordpress.org/support/topic-tag/missing-images/) * 11 replies * 2 participants * Last reply from: [Mane Grigoryan](https://wordpress.org/support/users/manegr/) * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/i-was-wrong/#post-16469610) * Status: resolved