iDEAL not activating

  • Resolved inesok

    (@inesok)


    5 years, 2 months ago

    Hello,
    I have enabled iDEAL in my stripe Getaway but it’s not flowing into my stripe account where I still see it as eligible but not active.
    Could you please advise if there is any other way to enable it from woocommerce?
    Many thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    5 years, 2 months ago

    Hi there!

    Can you please confirm that you’ve followed the instructions in Stripe documentation to set up the extension, and enabled Stripe Ideal from WooCommerce > Settings > Payments?

    iDEAL
    Link to image: https://d.pr/i/80NfB9

    Note that it must be activated from your Stripe Dashboard Settings here

    If yes, and you’re still having trouble with the same, can you please get back to us with System Status Report?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Plugin Support Aashik P – a11n

    (@aashik)

    5 years, 2 months ago

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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