Title: Identification Problem
Last modified: August 21, 2016

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# Identification Problem

 *  [cha63](https://wordpress.org/support/users/cha63/)
 * (@cha63)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/identification-problem/)
 * Hello,
 * I have an ecommerce website with WooCommerce. I have to put the payment module
   Paybox, that’s why I decided to install Woocommerce Paybox Gateway plugin.
 * But I have a problem with the identification of the website.
    When I try to realise
   an order, I have an error page with the message : “Problème d’identification 
   du commerce. Accès refusé !” However, I’ve fixed the different values : range,
   ID Paybox site, ID Paybox. But it seems like it was empty.
 * Can you help me please ?
 * Thanks for your help
 * [https://wordpress.org/plugins/woocommerce-paybox-gateway/](https://wordpress.org/plugins/woocommerce-paybox-gateway/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [swoelffel](https://wordpress.org/support/users/swoelffel/)
 * (@swoelffel)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/identification-problem/#post-5140249)
 * Have you find a solution ?

Viewing 1 replies (of 1 total)

The topic ‘Identification Problem’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-paybox-gateway.svg)
 * [Woocommerce PayBox Payment Gateway](https://wordpress.org/plugins/woocommerce-paybox-gateway/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paybox-gateway/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paybox-gateway/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paybox-gateway/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paybox-gateway/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paybox-gateway/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [swoelffel](https://wordpress.org/support/users/swoelffel/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/identification-problem/#post-5140249)
 * Status: not resolved